About TD Bank PrepPacks™
Our preparation packs offer detailed guides and other training materials to help you pass all the stages of your TD Bank recruitment process.
Insider Information from One of Our Customers
'You have to be ready before the online simulation. If you are not ready, it can be confusing because of the stress and the time limitation. So, read the customer service documents of JOBTESTPREP and practice the exercises can be very useful.'
Credo M., Telephone Specialist
TD Bank Hiring Process and Interview Tips
Hiring process may vary depends on the position you apply to. In TD bank there is high demand for positions such as Customer Service Representative, Bank Teller, Analyst and Manager.
The general TD bank hiring process is presented below:
- Online application
- Online assessment test. For customer service positions in can be a Situational Judgment Test (detailed below), for tellers - a Bank Teller Simulation, for analysis excel mastery check.
- HR phone interview. In this stage HR representative view with you your CV and willingness to work at TD Bank.
- Face to Face interview/Group assessment. For Customer Service, Bank Teller positions group assessment is common.
- Drug Test.
TD Bank Teller and Customer Service Interview Questions
Previous candidates were asked the questions below:
- Try to describe what is your greatest achievement from the last 5 years.
- Why would you like to work at TD Bank?
- What do you already know about TD Bank?
- Describe me a situation in which you had to cope with an irritating client.
- Did you have monthly sales targets in your previous work?
- How would you manage multiple customers at the same time?
TD Bank Personality Test and Situational Judgment Test
Situational Judgement Tests (SJT) presents you with hypothetical, yet realistic, scenarios related to the job in which you are applying. TD Bank Situational Judgment Test aims to assess your way of action and thought in work-related scenarios especially in front of clients, under pressure and with conflicts. JobTestPrep designed SJT tests, especially for Customer Service positions to help you improve your performance to match employers desirable SJT results.
TD Bank Personality Test aims at drawing a personalized profile of your work persona. The employer considers certain traits as desirable for spesific rolls and others as un-desireable. Our comprehensive personality pack with practice test and the explanation what is the optimal range to answer on each trait according to your chosen position.
TD Bank Mathematical and Logical Reasoning Online Tests
Mathematical Reasoning - Math word problems in which you will need to figure out and implement the correct method to solve a math problem presented in the form of a story.
Logical reasoning tests assess your deductive reasoning skills and your ability to quickly understand and extract information from texts or charts.
TD Bank Hiring Process Questions and Answers
What should I emphasize during my TD Bank interview?
Typically you should emphasize why you are the correct choice for the job. You should bring in good examples from past experiences to show that you have the skills needed to succeed. Use the STAR method (link to STAR method page) to answer questions as this provides a complete picture and is an engaging way to answer.
Why should I prepare for the assessment test
Preparing for the test will help will improve your scores and give you the edge you need to gain the job.
What is TD Bank hiring process like?
TD Bank hiring processes follow similar patterns for each type of recruitment, but the exercises you will encounter depend on the level you are applying to. There are also some differences at each level between technical recruitment and business roles. You can be requested to attend an interview and complete aptitude tests.
