Ace Your 911 Dispatcher or Criticall Test Using This Accurate Prep 2020

Here is a detailed overview of each type of test you are about to take. Let's start with the Dispatcher Test, which is administered in most U.S. states and Canada.

The 911 Dispatcher Test

The 911 operator exam is designed to evaluate multiple metrics, related to successful performance as a dispatcher. The 911 dispatcher test is comprised of a written test and occasionally a typing test. The test contains a variety of questions and topics, which we will further elaborate on below.

Dispatcher exams are used across the US, including New York (Police Communications Technician Exam), California (POST Dispatcher Test), Georgia, Illinois, Texas, Connecticut, and more. Note that the Dispatcher test sections may vary slightly between states (and countries) and you won't be tested on all of them on your test day.

To help you prepare, JobTestPrep has created a customized preparation package specifically suited for your needs. 

But first, here is some info on each of the things a good Dispatcher needs:

Dispatcher Job Titles

The 911 dispatcher job title has numerous names. Nevertheless, they all require taking a similar dispatcher skills test.

These are some of the most common job titles:

• 911 Operator
• Public Safety Telecommunicator
• Communications Operator
• Emergency Dispatcher
• Police Dispatcher
• Fire Dispatcher
• Emergency Medical Dispatcher

If you're interested in one of the above positions - continue with our PrepPack™.

911 Dispatcher Test Sample Question

Get a taste of the real thing with this sample question (taken from the complete PrepPack™):

Question: A happy camper at campsite 44 is looking at campsite 1. In which direction is she looking?

Have you noticed how long it took you to locate the correct campsite and answer the question? Because on the real test, you'll be very short on time.

In the complete Dispatcher PrepPack™, every practice question is coupled with a detailed explanation, providing the quickest and simplest solving method.

Here's a review sent by one of our satisfied customers:

Nicco K. - 911 Dispatcher

Excellent Prep Tool for 911 Dispatcher. This job prep test was an absolute benefit to prepare me for the Criticall exam for 911 Communications Operator for RCMP. It is very similar to the real test. Well worth the purchase.

⭐⭐⭐⭐⭐

Now, we'll guide you through the most common test type that dispatcher candidates take:

The Criticall Test

The Criticall test is a computer-based assessment used to ensure applicants possess the necessary skills to perform all the required duties for 911 dispatcher/call handler role.

The test itself is divided into several different sections, each assessing a specific skill. Many of the test subjects mimic the actual tasks you'll encounter on the daily Dispatcher job.

To become eligible for a 911 dispatcher role, you'll need to pass each section of the test with flying colors.

Watch the short video below to learn more about the Criticall test and to try some nifty sample questions:

00:00- introduction. 
00:30- What is the Criticall test? 
00:58- Test sections.
01:55- Sample questions.
04:36- How to prepare for it? 

As you've seen in this video, the test consists of unique and complicated question types. And to pass it, you'll need to have sharp skills and senses.

To ensure you take the test in your best mental shape, we've created a proven preparation for every section of the Criticall test.

Here's a review sent by one of our customers who got the Criticall test PrepPack™:

Jessica C. - Verified Buyer

Got the job! Job prep was worth every penny! It was my second time around testing because the first time I had no idea what I was walking into. After some research I decided on job prep for my next criticall test and it paid off! I highly recommend job prep!

⭐⭐⭐⭐⭐

As part of your recruitment process, you will also attend at least one interview. Here are examples of questions you can expect in the Dispatcher interview:

911 Dispatcher Interview Questions

• How do you understand the job's expectations and what do I think the job entails?

• This job is highly intensive, and requires both multi-tasking and the ability to perform under pressure with a high volume of calls--do you have any experience with these aspects of a job and do you feel comfortable with it?

• How would I respond to a call from someone who is using strong profanity?
• How would I rank the priority of three incidents called in which require police response?
• What skills do I possess that could help me succeed in this job?
• What is my favorite and least favorite part of my current job?

If you feel insecure regarding your interview skills - take advantage of our Interview PrepPack™ and impress your interviewer with flawless answers.

Dispatcher Exam FAQs

Dispatcher Exam Preparation

Whether you're going to take the CritiCall test or a Dispatcher test you're unfamiliar with - JobTestPrep's customized practice packs will help you succeed on these tests and place you at the top of the candidates' list. 

Now You're Ready to Start!

Choose Your PrepPack™ and Ace the Test!