CritiCall Practice Tests for 911 Dispatcher Candidates
Last updated: September 2026
Prepare with 150+ online practice tests and simulations across Data Entry, multitasking, Call Summarization, Map Reading, typing, memory, and more - with explanations and performance feedback to guide your practice.
Using our PrepPack, you get:
✓ Practice timed, dispatcher-style tasks before test day.
✓ Review detailed solutions and feedback after each practice test.
✓ Retake tests and focus on your weaker areas.
What’s Inside Our CritiCall PrepPack
We've created a comprehensive CritiCall prep course designed to help you succeed. Our course closely mimics the actual test conditions and platform, allowing you to identify and improve your weaker areas. With this focused preparation, you'll be confident and ready to excel on test day.
- Decision-Making practice - Improves your knowledge and ability to send the right emergency service to any given incident.
- Data Entry practice - Enhances your data entry skills by helping you enter accurate data under time pressure and while responding to emergency messages.
- Map Reading practice - Improves your ability to read maps quickly and effectively, calculate routes and follow directions.
- Call Summarization practice - Sharpens your ability to pay attention to audio recordings, summarize them and answer relevant questions correctly.
- Typing Test practice - Significantly improves your typing speed (WPM and KPH) and typing accuracy.
- Extra Practice Tests covering every aspect of the CritiCall exam, ensuring that you have the full and in-depth understanding you need to ace the test. The extra practice covers: Checking, Cross-Referencing, Math, Memory Recall, Prioritizing, Reading Comprehension, Sentence Clarity, Spelling, and Probability.
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About JobTestPrep
JobTestPrep has been creating preparation materials for employment assessments since 1992. Our CritiCall PrepPack is designed to help 911 dispatcher and emergency call-taker candidates become familiar with the skills and task types that may appear on their assessment. The preparation includes practice across areas such as data entry, multitasking, call summarization, map reading, typing, memory, and decision-making. Because each hiring agency can select a different combination of CritiCall modules, candidates should also review the instructions provided by the agency administering their test.
About the Author
Criticall Practice
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Your Advanced Plan includes:
- Data Entry: 32 tests
- Decision Making: 1 test
- Map Reading: 13 tests
- Call Summarization: 13 tests
- Typing: 1 test
- 100+ additional tests
FREE Access to our Interview PrepPack
Everything You Need to Ace the CritiCall assessment
Realistic CritiCall Simulations
Go beyond standard practice questions with expert-developed simulations that recreate the tasks and testing environments you may encounter on the CritiCall test. Build familiarity with the format and practice performing under pressure.
Detailed Explanations
Learn from every practice test with detailed solutions and explanations that help you understand your mistakes and improve your approach.
Performance Insights
Track your results, identify stronger and weaker areas, and use your performance feedback to focus your practice where you need it most.
Practice the Skills That Matter on the CritiCall Test
CritiCall preparation isn't just about answering questions. It's about becoming familiar with timed tasks, multitasking, and the skills you may need to use under pressure.
- Know What the Tasks Feel Like
Practice realistic dispatcher-style exercises so you're familiar with the format, timing, and expectations before your assessment. - Learn From Every Mistake
Review detailed explanations and feedback after each practice test to understand exactly where you can improve. - Focus on Your Weakest Skills
Track your performance and spend more time practicing the areas that need the most attention instead of repeating everything. - Build Multitasking Confidence
Practice switching between tasks while maintaining speed and accuracy, just like you may need to do during the CritiCall assessment.
Why Choose JobTestPrep?
More Practice. More Coverage. More Ways to Improve.
| What You Get | JobTestPrep | Other CritiCall Prep |
| Realistic Practice | ✓ | Limited |
| 150+ practice tests & simulations | ✓ | Often far fewer |
| Data Entry practice | ✓ | Often limited |
| Multitasking practice | ✓ | Not always included |
| Call Summarization practice | ✓ | Coverage varies |
| Map Reading practice | ✓ | Often limited |
| Additional skill areas | ✓ | May be limited |
| Detailed explanations | ✓ | Depends on provider |
| Performance tracking | ✓ | Not always included |
| Repeat practice | ✓ | Depends on provider |
Don’t Settle for a Few Practice Tests
CritiCall can assess a wide range of skills, and your agency decides which modules you’ll face. JobTestPrep gives you broad practice across the major skill areas, so you can prepare for more than just a handful of question types.
FAQs
You will have instant access to your PrepPack, which includes all your practice tests. You can start practicing immediately, learning from detailed explanations and guides, while tracking your performance with accurate, tailored questions to help you understand the correct approach to solving your assessment.
After your purchase, you will receive two emails. The first will contain your payment receipt, and the second will include a login link along with information about our general terms, conditions, and refund policy. To access your PrepPack, simply log in and reset your password.
No, there is no limit. Your progress is saved in your account, allowing you to revisit previous attempts. Our performance tracker helps you focus on the test sections that require more attention.
Yes, you can extend your practice period. Simply contact our customer success team via c.serv@jobtestprep.com.
Absolutely! You can purchase more than one pack. If you are unsure at the time of purchase, you can always upgrade later. Additionally, we offer a Premium Subscription that allows access to up to three PrepPacks at an affordable price.
Customer reviews
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Based on 501 reviews
Real examples of test questions gets you in the zone to ace the test!!
There were some tests that we not accessible but other than that it was great
Information provided is accurate
Couldn't access some of the material.
Helped a lot with prep
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