30 Minutes Time Limit
21,500 Took this test

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Free Sample Situational Judgement Tests

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Customer Service SJT Sample Questions
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Situational Judgement Test Tips

  • Read each of the given scenarios and each possible response carefully before answering. Though one answer choice may seem appropriate, there may be another one which is more sensible.
  • Before taking the test, read about the employer. Companies usually publish an agenda or highlight in their publications their views of service and sales. Try to find out the competencies that are highly valued by the employer in the position you are applying for.
  • If the question asks you to rank the responses, compare them to each other. However, keep in mind that all the responses may be effective or they may all be ineffective - your task is to rank the responses, not decide if they are right or wrong.

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