JobTestPrep can help you prepare for the EEI Customer Service Test Battery (CSR) as our PrepPack covers the following topics, which are seen on the real exam:
Start practicing with our materials today to ensure your success on the CSR!
Administered by EEI, the Customer Service Test Battery (CSR) was created to assist employers in the hiring selection process. Specifically, representatives who work in call centers and public payment offices. The CSR test battery consists of two sections - Job Skills Test (which has three sub-components) and the Interactive Test and typically takes four hours to complete.
The CSR is used in order to select candidates who will demonstrate strong customer service skills. The entire battery takes about four hours to complete and is split into two different tests:
The CSR is automatically scored and the results break down into the following:
The three aforementioned sections are compiled together to generate a Job Skills test score.
The test scores from both sections are then combined together to create a "total test score".
JobTestPrep's EEI test series includes CSR practice tests, with in-depth explanations necessary for success. These practice tests will provide you with the practice and confidence you need to reach your desired score.
|EEI CAST||EEI MASS||EEI SASS|
|EEI POSS||EEI SOPD||EEI TECH|
|EEI MRAB||EEI CADI||EEI Homepage|
JobTestPrep can help you prepare for the CSR with our preparation resources. Our practice tests and drills, answer explanations, score reports, and test information can help you prepare for the exam. Start practicing today to ensure your success and get one step closer to acing the CSR.
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