If a utility company has asked you to sit the SASS exam, you are in the right place. The Support and Administrative Selection System (SASS) is a pre-employment assessment developed by the Edison Electric Institute (EEI) and used by electric utilities across the US to hire administrative assistants, clerks, receptionists, data entry staff, and other office support roles. Several unrelated programs share the SASS acronym, so if yours arrived as part of a utility hiring process, this is the exam you are preparing for.
The EEI SASS assessment was built with over 20 investor-owned electric companies and validated against job data from more than 3,000 supervisors and administrative employees. It is made up of three test batteries, and which ones you sit depends on the role you applied for:
Our SASS PrepPack includes 53 timed practice tests and 6 study guides, covering all four BCAB tests, both BKSB tests, and the ACAB simulation work sample. Since most of the exam runs on a clock, every practice test does too, and each one ends with a score report and worked explanations so you can see where you are losing time.
Below you will find a full breakdown of every SASS test section with timings and scoring, plus free sample questions with step-by-step explanations so you can see exactly what the exam looks like before test day.
1-Month Access
53 Practice Tests & 6 Study Guides
24/7 Customer
Service
One-Time
Payment
Developed by
Experts
Yedidya, EEI Testing Expert at JobTestPrep
Have a question? Contact me at:
The SASS test is the pre-employment exam electric utilities use to screen candidates for clerical and administrative jobs. It was developed by the Edison Electric Institute to replace the older Clerical Assessment Battery, which had fallen behind the way office work is actually done since almost all of it moved onto computers.
EEI built the Support and Administrative Selection System with more than 20 investor-owned electric companies, drawing job data from over 3,000 supervisors and administrative employees. The result is a set of three validated test batteries that predict how well a candidate will perform in a utility office role. Employers using SASS testing include Entergy, Ameren, PSEG, and many other utilities hiring administrative assistants, clerks, receptionists, data entry operators, and support staff.
The SASS exam contains ten separate tests, grouped into three batteries. Every test opens with its own instruction and practice session before the scored portion begins, so your total time at the testing center will be considerably longer than the scored minutes below.
| Battery | Test | Format | Time |
|---|---|---|---|
| BCAB | Classifying | 4 lists of 25 items | 12 min |
| Spelling/Grammar | 50 missing words | 8 min | |
| Basic Mathematics | 5 multi-part problems | 18 min | |
| Filing/Sorting | 6 problems | ~6 min | |
| BKSB | Data Entry | 3 forms | ~23 min |
| Production Typing | 1 text | 7 min | |
| ACAB | Simulation Work Sample | 1 simulation | 30 min |
| Data Entry / Database | 3 parts, 6 samples | 28 min | |
| Word Processing | 2 tests | ~50 min | |
| Spreadsheet | 3 parts | 24 min |
You will not necessarily sit all ten. Which batteries you take depends on the role. Entry-level and general administrative positions typically sit the BCAB, often with the BKSB. The ACAB is reserved for senior administrative roles that require heavy software work. Confirm the exact combination with your employer before you start preparing.
The Basic Competency Assessment Battery is the core of the SASS exam and the battery nearly every candidate takes. It contains four timed tests and is available in both paper-based and computer-based formats. None of the four tests deducts points for wrong answers, so you should answer every item rather than leave anything blank.
This test measures how quickly and accurately you can scan lists of names, addresses, numbers, and codes and sort them according to a rule. You are given a category rule, then asked to work through a series of items and decide where each one belongs. The rules vary in complexity, and some require you to apply two or more conditions at once.
The pressure here is pace, not difficulty. Any single item is straightforward. Getting through 100 of them in 12 minutes without your accuracy slipping is the actual test.
This test assesses basic spelling and grammar. You are given several paragraphs of text containing 50 missing words. For each gap, you choose the correct word from the options presented. The choices are designed around common traps: homophones such as brake and break, its versus it's, and words that sound identical but are spelled differently.
Eight minutes for 50 decisions works out to under ten seconds each. There is no time to deliberate, which is why recognizing the common error patterns in advance matters more than knowing grammar rules in the abstract.
This test covers everyday office arithmetic: addition, subtraction, multiplication, division, and percentages. You are given five test problems, each presenting a scenario with information you then use to answer a series of related questions. Some questions require you to combine two or more operations to reach the answer.
Because a calculator is provided, the arithmetic itself is not what separates candidates. What costs points is misreading the question, most often confusing a request for a raw number with a request for a percentage.
This test measures your ability to file or sort items according to a given set of rules. As with the Classifying test, the rules vary in complexity, and they may deliberately differ from the filing conventions you are used to. Reading the rule carefully before you start is the whole exercise.
The Basic Keyboard Skills Battery measures raw keyboard speed and accuracy. It contains two tests and is used for roles where the majority of the work is data collection and document production. Unlike the BCAB, both BKSB tests are scored on speed and accuracy together, so rushing at the cost of errors will not help your score.
This test measures how quickly and accurately you can transfer information from a paper form into a fixed-format screen on a computer. You are given three information forms and must enter the contents of each into the correct on-screen fields. The forms are not laid out the same way as the entry screen, so part of the task is locating the right piece of information before typing it.
A straight typing test. You are given a text in paper format and must type it accurately within the time limit.
The Advanced Competency Assessment Batteries are used for senior administrative and support roles that involve substantial computer work. ACAB contains four computer-based work samples that simulate real job tasks rather than testing abstract skills. If you have been asked to sit ACAB, expect a considerably longer testing session.
A computerized simulation that assesses multitasking, organization, and prioritization. You take on the role of an administrative assistant supporting six employees at a fictional company. You are given four tasks and can tackle them in any order, but while you work you receive incoming emails and phone calls that interrupt you and shift what is urgent. It functions much like an in-basket exercise.
A three-part test built around purchase order processing, assessing data entry and database competence at a higher level than the BKSB version.
Two tests measuring competence with word processing software.
A three-part test of spreadsheet ability. It does not require any one specific application, since it uses procedures common to all major spreadsheet programs.
The four questions below are drawn from the BCAB, the battery nearly every SASS candidate sits. They cover classifying, spelling and grammar, and basic mathematics, which together make up three of the four BCAB tests.
Get the most out of them by working the way you would on test day. Commit to an answer before you reveal it, and keep an eye on the clock, since every BCAB test is scored under real time pressure. Then read the explanation whether you got it right or wrong. On a test this fast, the method you used matters more than the answer you landed on, and the explanations show you the shortest route to each one.
The BKSB and ACAB tests cannot be shown as static questions. Data entry, production typing, the simulation work sample, word processing, and spreadsheets are all live computer-based tasks scored on speed and accuracy, so the only meaningful way to practice them is in a timed simulation.
Tests: BCAB Classifying Test
Coding questions like this one measure the skill the real Classifying test is built around: applying a set of rules in the correct order without dropping a step. On the actual test you face 100 items across four lists in 12 minutes, which works out to about seven seconds each, so precision has to become automatic rather than something you slow down for.
How to approach it: read every rule before you look at the answer options, and note the order they are applied in, since that order is usually where the wrong answers hide. You rarely need to build the full code. Work out the first component, eliminate every option that fails it, then move to the next. Two passes will normally leave you with one answer standing.
Each employee at a government office is given an ID code. The ID code is determined by the employee's name, date of birth, and department (in that order). In order to ensure that two people are not given the same ID code, 2 random numbers are added to the end of each ID code.
The rules for the ID code are as follows:
4 letters- first 2 letters of last name followed by first 2 letters of first name
4 digits- mm/dd For example, February 3rd will be coded as 0203.
1 letter- the first letter of the department
Note: The codes are recorded in the same order as they appear above.
Janice Marks works in the Customer Service department. Her birthday is May 2. What is her ID code?
Wrong
Wrong
Correct!
Wrong
| First two letters of her last name: | MA | Marks |
| First two letters of her first name: | JA | Janice |
| Date of birth (mm/dd): | 0502 | May 2 |
| First letter of department: | C | Customer Service |
Tests: BCAB Spelling/Grammar Test
The real Spelling/Grammar test gives you paragraphs containing 50 missing words and 8 minutes to complete them, so under ten seconds per decision. This sample is presented differently, but it targets the same error types the test uses again and again: homophones such as brake and break, its versus it's, and words that sound identical but are spelled differently.
How to approach it: do not read for overall meaning, because there is no time for that on the real test. Scan for the trap categories instead. Check every apostrophe, every word with a common sound-alike, and every possessive. Errors on this test are almost never subtle points of grammar, they are the same handful of confusions repeating.
Select the sentence that represents the best example of English grammar.
A - The children were lucky the car had good breaks and as able to avoid hitting them.
B - Its the responsibility of the police office to ensure that the streets are safe to drive on.
C - The management team needs to use the board room for the budget meating.D - In order to enhance your vocabulary, crossword puzzles will challenge you and keep you engaged.
Wrong
Wrong
Wrong
Correct!
Explanation:
Answer D is the best sentence because the pronoun use was consistent.
A. Looking at the use of the word, you can break something into pieces, but a brake is part of a car used to slow or stop by means of applying the brake (a device used to stop a car).
B. It is used when something has a possession. In this case, it should be a contraction for it and is written with an apostrophe as It's
C. Although pronounced the same way, meat-ing is not a word. The meeting is the appropriate word for the sentence.
Tests: BCAB Basic Mathematics Test
This is a straight arithmetic drill rather than a full test item, isolating a conversion that shows up inside the larger problems on the real test. The Basic Mathematics test gives you five multi-part problems in 18 minutes, and a calculator and scratch paper are provided.
How to approach it: because a calculator is allowed, speed is not what this measures. Simplify before you convert. Reducing the fraction first turns an awkward division into one you can do in your head, which is the habit that saves you minutes across a full test where fractions and percentages appear repeatedly.
Convert 175/75 to a decimal
Wrong
Wrong
Correct!
Wrong
Wrong
It is a good idea to simplify fractions such as 175/75 before converting them to decimal form.
Divide both the numerator and the denominator by 25
175/75 = 7/3 = 2 1/3 ≈ 2.333
Tests: BCAB Basic Mathematics Test
This question is closer to the real thing. Every item on the Basic Mathematics test presents a scenario first, then asks a series of questions that all draw on the same set of figures, and some require you to combine two or more operations before you reach the answer.
How to approach it: read the question itself twice before you calculate anything. The single most common way candidates lose points here is answering with a percentage when the question asked for a number of people, or the reverse. The arithmetic is rarely the difficulty. Identifying what is actually being asked for is.
Research conducted on a sample of 2500 flu patients has found that 28% felt better after up to 2 days following the initial medication, 22% felt better after up to 4 days, and the rest did not feel any improvement.
How many did not benefit from the treatment?
Wrong
Wrong
Correct!
Wrong
Wrong
It is evident when reading the question carefully that 50% of flu patients felt an improvement when taking the medication (28 + 22 = 50). This means that half of the patients did not feel any improvement. Note that the question refers to the number of patients that did not feel any improvement rather than the percentage - 50% of 2500 = 1250.
The answer is 1250
We've built a comprehensive EEI SASS test prep course covering all four BCAB tests, both BKSB tests, and the ACAB simulation work sample. Every practice test is timed, and every question comes with a worked explanation, so you can find the sections that slow you down and fix them while there is still time to do something about it.
Why preparation matters: the SASS is built around speed. You get 12 minutes to classify 100 items, roughly seven seconds each, and 8 minutes to complete 50 missing words, under ten seconds each. Nobody works out a method at that pace. The candidates who score well are the ones who arrived already knowing how they were going to handle each question type. Retake rules are set by the employer, they vary, and early retests are rarely granted, so your first attempt is the one that counts.
JobTestPrep's EEI SASS test prep has recently been upgraded based on expert research and user feedback in order to ensure that you receive the highest quality practice available. You can rely on our experience and expertise to provide you with the tools you need to get the high score you need.
At JobTestPrep, we've helped thousands of candidates pass competitive hiring assessments since 1992. Our materials are designed by psychometric experts and updated based on real candidate feedback to reflect the latest test formats.
Hi, I'm Yedidya Lixenberg. I hold a B.A. in Psychology and am currently pursuing an M.A. in Organizational Psychology with a focus on psychometric assessment and testing methodology. I've been with JobTestPrep since 2020, where I've developed deep expertise in energy industry pre-employment assessment preparation, helping thousands of candidates master EEI aptitude tests and secure administrative and support roles at major U.S. electric utilities.
My specialized knowledge of clerical and cognitive aptitude testing - particularly classifying and coding accuracy, spelling and grammar under time pressure, basic mathematics, and keyboard speed and accuracy as they apply to administrative assistant, clerk, and data entry roles - directly informs the SASS preparation materials on this page. I've worked extensively with the cognitive frameworks underlying EEI's assessment design, studying how utilities like Entergy, Ameren, PSEG, and other investor-owned electric companies deploy the SASS test to evaluate candidate readiness for office and support positions. This expertise allows me to create practice materials that target the exact skills and question patterns the official EEI assessment measures.
My approach combines psychometric rigor with practical knowledge of what utility employers are actually testing for - ensuring that every practice question teaches you not just the correct answer, but the rule-application logic and working accuracy you'll need on test day and in your future role.
Have a question? Contact me at:
The Support and Administrative Selection System (SASS) is a pre-employment exam developed by the Edison Electric Institute (EEI) and used by utility companies to hire for clerical and administrative support roles, including administrative assistants, clerks, receptionists, data entry clerks, and personal assistants.
The EEI SASS assessment is built from three test batteries: the Basic Competency Assessment Battery (BCAB), the Basic Keyboard Skills Battery (BKSB), and the Advanced Competency Assessment Batteries (ACAB). Which batteries you sit depends on the role you applied for, so confirm the exact combination with your employer before you begin preparing.
The BCAB portion runs 44 minutes of scored testing time: 12 minutes for Classifying, 8 minutes for Spelling/Grammar, 18 minutes for Basic Mathematics, and approximately 6 minutes for Filing/Sorting. Each test is preceded by an instruction and practice session, so budget considerably more time than the scored total suggests.
There is no single question count for the exam. Classifying presents 100 items across four lists, Spelling/Grammar contains 50 missing words, Basic Mathematics has five multi-part problems, and Filing/Sorting has six problems. If your role also requires the BKSB or ACAB batteries, your total testing session will be longer, so ask your employer for the full schedule.
Yes. A calculator and scratch paper are provided for the Basic Mathematics test within the BCAB. With 18 minutes for five multi-part problems, the time pressure comes from setting each calculation up correctly rather than from arithmetic speed, so knowing how to read the problem quickly matters more than raw computation.
Practice with the same type of calculator you expect to use on test day.
There is no universal passing score on the EEI SASS exam. Each utility company sets its own minimum threshold based on the role and the applicant pool, and those thresholds are not usually published.
How the tests are scored is clearer. Classifying is scored on the total number of items classified correctly, while Spelling/Grammar, Basic Mathematics, and Filing/Sorting are each scored as a percentage of correct answers. None of the four BCAB tests penalizes wrong answers, so you should answer every item rather than leave anything blank. Because benchmarks vary by employer, the practical goal is to score as high as you can rather than aim for a fixed cutoff.
Retake rules are set by the utility company administering the exam rather than by EEI, and they vary between employers. Most enforce a minimum waiting period between attempts and cap how many times you can sit the exam within a 12-month window, but the specific limits differ.
Check the retake policy directly with the employer you applied to, ideally before your first attempt, because an earlier retest is rarely granted on request. That is the main reason thorough preparation before your first sitting matters.
Large parts of the SASS exam are timed and computer-based, particularly the BKSB data entry and production typing tests. A printed PDF or a static question list cannot train keyboard accuracy under time pressure, and it cannot show you where you slow down.
Our practice tests are timed and delivered online, with score reports and step-by-step explanations after every attempt so you can see which skills need work before test day. Some sections are deliberately structured differently from the real exam in order to build the underlying skill first, and each section explains exactly where those differences are.
SASS stands for Support and Administrative Selection System. It is a pre-employment test battery created by the Edison Electric Institute for administrative and clerical jobs at electric utilities.
The same acronym is used for several unrelated programs. If a utility company has asked you to sit a timed clerical exam, the EEI SASS is the one you are preparing for.
The Basic Competency Assessment Battery (BCAB) is the core battery of the EEI SASS exam and contains four timed tests:
BCAB is available in both paper-based and computer-based formats. Every test begins with its own instruction and practice session, and none of the four deducts points for incorrect answers.
The PrepPack includes 53 timed practice tests and 6 study guides across five sections:
This covers all four BCAB tests, both BKSB tests, and the ACAB Simulation Work Sample. It does not include practice for the ACAB word processing or spreadsheet subtests. If your employer has confirmed you are sitting the full ACAB battery, plan on separate Microsoft Word and Excel practice alongside this PrepPack.
Everything is available online 24/7 with a one-time payment, backed by our money-back guarantee.
After completing your payment, you will receive two emails: a payment receipt and a login link with your account details. Once you log in and reset your password, you will have instant, unlimited access to your PrepPack.
You can start practicing immediately with tailored questions and detailed explanations, tracking your performance along the way. Your progress is saved, allowing you to revisit previous attempts as many times as you like. If you need more time, you can extend your subscription by contacting c.serv@jobtestprep.com.
Money Back Guarantee
Since 1992, JobTestPrep has stood for true-to-original online test and assessment center preparation. Our decades of experience make us a leading international provider of test training. Over one million customers have already used our products to prepare professionally for their recruitment tests.