How to Prepare for the Harver Assessment
Harver Assessments are a collection of aptitude tests developed to enhance talent acquisition. Companies will often use Harver Assessments and services as part of their recruitment process since they offer an innovative and personalized technique of matching talent with positions.
Many companies use at least one of the Harver Assessments to provide a better recruitment process for evaluating candidates. In 2022, Harver integrated Pymetrics gamified tests into their platform, especially for customer service and call center positions.
Familiarizing yourself with the test format as well as understanding Harver’s unique features will put you one step ahead of the competition.
Study Guides:
Interactive Simulations for all 12 Pymetrics Games:
The Harver Assessment is an online pre-employment testing system used by companies to evaluate job candidates through a mix of cognitive, behavioral, and job-specific tests. It uses AI and data analytics to help employers make fair, efficient, and predictive hiring decisions.
Founded in 2015 and used by companies like Booking.com, Alorica, TTEC, and Sitel, Harver offers a broad suite of assessments tailored to different job levels and industries—from entry-level to leadership.
Key Features:
AI-powered adaptive assessments
Interactive, gamified experiences
Real-time scoring and benchmark comparison
Integrated into many hiring platforms
If you've received a Harver Assessment invitation, you can expect a series of interactive modules customized to your role. These can include logic questions, behavioral scenarios, live chat simulations, and even games.
The Harver assessments are unique because of their intelligent automation and use of AI. Additionally, companies can customize the tests to their needs, ensuring a good match.
Harver offers several processes to help companies in every step of the recruitment process. Including hiring process optimization, reference checking, AI interviews, and many different types of assessments. Their assessment catalog varies and can be used for any kind of position.
Companies using Harver Exans include: Teleperformance, Alorica, Sitel, Novofone, Booking, and TTEC
| Assessment Type | What It Measures | Who It's For |
|---|---|---|
| Cognitive Ability | Logic, reasoning, math, verbal, and spatial skills | Office, tech, analytical roles |
| Situational Judgment (SJT) | Decision-making in work scenarios | Customer service, HR, team roles |
| Personality Questionnaire | Work style, traits, cultural fit | All roles |
| Gamified Behavioral (Pymetrics) | Cognitive traits via games (attention, memory, risk, etc.) | Call centers, sales, entry-level roles |
| Learning Agility | How fast and well you adapt and learn | Growing roles, leadership paths |
| Job Knowledge & Skills | Technical, language, typing, Excel, remote-readiness | Customer support, operations |
| Harver Chat Interview | Live simulation of a customer conversation | Remote support, chat-based roles |
Harver’s Gamified Behavioral Assessment uses game-like elements to make the assessment process more engaging, interactive, and unbiased. These assessments are designed to measure a candidate's soft skills, such as communication, teamwork, and problem-solving.
In 2022, Harver acquired the Pymetrics games company. These are a collection of 12 games designed to assess personality traits and cognitive skills. T
Pymetics Assessments are particularly relevant for customer service and call center jobs, because they focus on traits that are critical for success in such roles. By leveraging neuroscience-based games, Pymetrics identifies cognitive, behavioral, and emotional traits that are important in these contexts.
Although these games seem fun and lighthearted, they are thoroughly crafted to measure your cognitive abilities and behaviors such as memory, attention, and risk tolerance. The gathered information of the 12 distinctive games gives the employer a cohesive candidate profile which is compared to the role description and qualifications to ensure perfect match.
Check out our Free Pymetrics Test Practice page to learn more about all 12 games.
The Balloon Game might be Pymetrics' most popular game. It aims to assess risk-taking and learning abilities. The best answering strategy will depend on the desired position – whether the best quality is to be cautious or adventurous.
Watch the following video to learn more about the Pymetrics Balloon Game.
Familiarize yourself with all the Pymetrics games' unique features and challenges, with our full Pymetrics Preparation Pack accurate simulation. Starting at 59$, you can get a head start over the other applicants and maximize your potential score.
Our Pymetrics Test comprehensive PrepPack includes:
The Traditional Behavioral Harver Assessment aims to predict fit to any behavior-based role. This allows more confident and efficient recruitment without bias from traditional interviews and CV screening.
This test helps companies have a deeper insight into matching talent with roles. The Harver platform can automatically compare each candidate to many roles, even positions they didn’t originally apply for. It can also be used as a post-hire behavioral assessment to revise developments and identify potential leaders.
The assessment lasts between 7-12 minutes and can even be completed through a mobile phone.
Similar to the Traditional Behavioral Assessment, Harver offers a Personality Questionnaire. It aims to assess six personality traits related to candidates’ work approach – ambition, ownership, empathy, communication skills, motivation for learning, and improvement.
Cognitive Ability, also known as an Aptitude Test, is the strongest predictor for job success in most industries. Harver’s Cognitive Abilities Assessment measures several key cognitive abilities while catering to a specific position or industry.
The assessment includes 8 cognitive subtests that are completely customizable by the employer.
Tables & Graphs
Analyze the graph to answer the question below.
What percentage of the budget was spent on cosmetics and shoes?
The correct answer is E. 36%
Cosmetic products amount to 12% of the advertising budget while Shoe products amount to 24% of the budget. Adding both categories together, we arrive at a total of 36%.
Harver offers a gamified version of the cognitive abilities test, which can be a better fit for employers looking for an unbiased and more engaging assessment.
Harver’s Job Knowledge Skills Assessment is meant for roles that need specific hard skills. These might include customer service representatives or call centers. Some industries require candidates with certain developed skills and knowledge.
Harver offers a variety of Job Knowledge Assessments such as:
The Realistic Job Preview is a Situational Judgement Test (SJT) that is an essential part of many recruitment processes. The Harver SJT is a valuable tool for employers because it helps them assess a candidate's ability to handle real-world work challenges and make decisions under pressure.
This assessment measures a candidate’s decision-making and problem-solving abilities for situations relevant to the position they are applying for. Since each Harver SJT is tailored to job-related scenarios, the questions and “correct” answers will vary depending on the role and company.
Harver’s Realistic Job Preview is also a great opportunity for companies to showcase their expectations and work environment. This helps filter candidates who are truly interested in the company’s culture and vision.
The test will present the candidate with video-based scenarios to which there will be 5 possible answers. Candidates have to rate each scenario, deciding how desirable an action is on a scale of 1-5.
Read the following passage and then rate the effectiveness level of the response.
1- Very ineffective; 2 - slightly ineffective; 3 - neither ineffective nor effective; 4 - slightly effective; 5 - very effective response.
Gary is an administrative worker at city hall. Over the past three weeks, Gary has noticed that Karen, a fellow worker in his office, has been turning in work without paying attention to important details. Several errors have occurred, and Gary and the other staff have had to work extra hours in order to fix the errors. Gary has known Karen for a while and has no idea why she has been struggling in the past month. It seems to Gary that Karen might not be confident enough to approach the supervisor with her problem. The supervisor has been absent for most of this month, and Gary isn't sure that Karen will approach the supervisor when he is back in the office next week. What should Gary do?
Rate the following response.
Gary should find a way to talk to Karen privately. He should tell Karen that he has noticed she is struggling. Gary should recommend that Karen speak to the supervisor if she hasn't already done so.
The best answer is 5. Very effective.
Difficult issues are first brought up in private before they are brought up in public or with a third party, such as a supervisor. Here, Gary is showing empathy and social perception by acknowledging Karen's issues and showing that he cares about her situation. Gary is not pressuring Karen to turn to the supervisor but rather recommending it so that the decision to go to the supervisor is ultimately Karen's. Gary is also showing teamwork by expressing his willingness to help a teammate in need.
Based on this, Harver’s platform will examine the overall consistency of the answers and create a prediction for success. Employers will be able to see if candidates are likely to be a good fit for the position and company.
Harver’s Work-From-Home Assessment is a diagnostic test of a candidate’s tech equipment. With the recent shift of hybrid or fully remote work scheme, the candidate’s internet and device capabilities are essential for success.
This Harver Assessment is a quick and easy way to ensure that candidates have the right home tech set-up for remote work. Companies will be able to get insights on device hardware and internet reliability. This way they can eliminate the uncertainty of hiring a remote worker.
The Work-From-Home Assessment takes about 10 minutes to complete and is available in English and Spanish. It can be used for any role that is remote-friendly and is fully customizable to test specific tech requirements that a company might have.
The Harver platform offers unique features that help organizations find and match talent in unbiased and effective ways.
These are some of the unique features that Harver implements in its platform.
One of the features that make Harver stand out from the traditional recruitment processes, is their implementation of AI technology. Harver uses AI in a variety of ways to improve its tests and processes.
Harver's assessments are powered by AI, which allows them to be more personalized, adaptive, and accurate. The AI analyzes the candidate's performance in real-time and adjusts the difficulty of the assessment accordingly. This helps mitigate bias in the selection process.
Harver also offers AI-powered candidate matching. This means that the platform uses AI technology to analyze candidate’s results and match them with jobs that are a good fit for their skills. The AI analyzes the candidate's assessment results and compares them to the requirements of the job and to current employees' skills. This helps to ensure that the company hires the best candidates for the job.
AI technology is also implemented in the candidate experience. Harver uses this technology to build a personalized interface. It can send reminders to candidates about upcoming assessments and can also provide feedback on their performance.
The newest addition to the platform is Harver Chat. This is an AI-powered live chat assessment that aims to examine candidates’ communication, problem-solving, and collaboration skills in a simulated work environment. The assessment can be used for a variety of roles including customer service, sales, and technical support.
The Harver Chat test is delivered through chat interface and candidates are asked to answer a series of questions and complete tasks. The conversational chatbot helps create a fast and engaging recruitment experience both for the recruiter and candidates.
Most Harver Assessments are customizable. This means that a company can work along with Harver professionals to tailor tests to their vision, requirements, and aesthetics.
Tests can be built to include specific skills and qualifications. Also, companies can add details like their logo, color scheme or an introduction about their work environment and expectations.
Harver’s user-friendly interface is designed to be easy to use for both candidates and organizations. It makes it convenient and encouraging for candidates completing the test while also being clear for employers to analyze results and compare data.
Some of the features that help the process be user-friendly are the platform’s clean and easy to navigate design, real-time feedback when taking the test, and its mobile-friendly interface.
The unique nature of Harver Assessments might be overwhelming, but don’t worry, there are always steps you can take to ensure the best results! Here are some tips you will find helpful for taking a Harver Assessment.
The passing score for Harver Assessments will vary on the test and also on the company and position you are applying for. Each company sets its own passing scores; besides, your scores might also be compared to other candidates and current employees.
The time of each test is different. Generally, Harver Assessments are not too long, lasting around 20 minutes. However, each test is different, and some companies might also require you to take a number of tests.
Yes, most Harver Assessments are mobile friendly.
