Prepare for Clerical Aptitude Tests
Candidates applying for clerical positions such as bankers, cashiers and secretaries may be required to take a clerical aptitude test. Clerical testing assesses office skills and working habits crucial for these types of positions.
Test ContentClerical workers are required to perform tasks efficiently and accurately as well as possess basic technical knowledge in certain fields. Clerical aptitude and bank teller assessment tests analyze the work habits of a candidate by assessing his/her technical skills, efficiency, time management, organization and self-discipline.
Possessing positive personality traits is essential, as most clerical jobs require frequent interaction with colleagues and clients. Strong communication and office skills, helpfulness, discretion a willingness to accept and learn from criticism are examples of traits that employers look for. For clerical and teller jobs, accuracy and attention to detail are also essential.
A clerical candidate must exhibit strong scores on the skills listed in the tables below:
|Working Habits |
Clerical workers must work quickly to complete tasks and to keep up with a demanding environment. Accuracy and attention to detail are critical, as even the smallest error may lead to serious repercussions.
Clerical workers must be skilled at completing tasks efficiently.
|Time Management: |
The ability to manage time is crucial for clerical workers, as they are responsible for performing multiple tasks. Spending too much time on one task may come at the cost of productivity for other tasks.
Since clerical workers are responsible for multiple tasks such as maintaining records, taking notes, and scheduling meetings and appointments, etc. a clerical worker must be supremely organized.
Clerical workers are assigned tasks with the expectation they will be completed without supervision. Self-discipline must be maintained in order to complete these tasks properly and efficiently.
|Personality Skills |
|Communication Skills: |
Clerical workers are often required to answer telephones, relay messages to others and interact with clientele. Good communication skills require the ability to convey messages accurately and to comprehend what others say.
Clerical workers are often required to provide assistance to others. Being helpful and friendly will make a good impression.
Both confidentiality and responsible decision-making are essential behaviors that clerical workers should possess. Clerical workers frequently have access to private information that must remain confidential.
|Accepting Criticism: |
It is important to maintain composure when being criticized. A successful clerk or teller will learn to accept and benefit from criticism.
|Office Skills |
|Numerical Reasoning: |
Clerical workers may be required to use mathematical skills to calculate and record data accurately. Therefore, arithmetic and chart reading are vital skills for a clerical worker.
|Verbal Reasoning: |
Clerical workers must be able to quickly organize and comprehend the multiple tasks assigned to them. Proper use of grammar, punctuation, and spelling is also essential.
Although most filing today is done electronically, many companies still file documents manually. It is usually the responsibility of clerical workers to file these documents correctly and sort documents efficiently.
|Typing/Proofreading/Data Entry: |
Today, it is essential that clerical workers possess strong computer skills. These include touch-typing, data entry, and familiarity with basic computer programs, especially those used in an office setting. Clerical workers should also be skilled at proofreading both their own work as well as the work of others.
Why Practice?Becoming familiar with the structure of a test invokes confidence and enhances test performance. Exposure to sample questions prior to the test may also substantially reduce anxiety and fears. JobTestPrep can provide you numerous practice questions with detailed explanations covering all the skills necessary to succeed on clerical and bank teller assessment tests. Practice tests are timed and adhere to the same structure as the actual test to provide real-like test conditions. Preparing in advance will help you improve your score, which, in turn, will increase your changes of being offered the job.
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