The Clerical Test is designed to assess applicants interested in performing different duties.
Clerical workers are hired to work in an office environment. They provide general office support such as filling records, entering data into a computer, sending and receiving faxes, answering telephone calls, and relaying messages. Clerical workers usually work under an administrative assistant.
Meter Readers read gas meters for residential, commercial, and industrial customers. To locate gas meters, they use a hand-held computer, map, and various professional tools.
The job of meter readers is harder than the job of clerical workers in offices. It starts very early in the morning and requires walking an average of 5 or 7 miles per day.
This job is also physically demanding, because meter readers work in all weather conditions and walk through both rural and urban areas.
They also often encounter different hazards during a workday.
Customer Contact Representatives attract potential customers by answering product and service questions. They also process orders, prepare correspondence, and fulfill customers' needs to ensure their satisfaction.
Other duties of customer contact representatives include opening and maintaining customer accounts, recording account information, preparing product or service reports, and managing many phone calls.
Yet even though duties performed in these three positions are radically different, applicants planning to work as clerical workers, meter readers, and customer contact representatives are all required to pass the Yellow Battery Test.
Practice with JobTestPrep’s simulation tests, succeed on your pre-employment assessment, and fulfill your ambition to work at SDG&E.