San Francisco Civil Service Application Process

If you want to be considered for a civil service job with the City & County of San Francisco, you will most likely go through a four-step hiring process.

  • First you will need to review the job announcements and identify ones that you are interested in.
  • Next, if your application shows that you meet the minimum qualifications for the position you applied for, you will be invited to take an exam.
  • Once you pass the exam you will be placed on an eligible list and contacted when a position becomes available.
  • Lastly, you will proceed with the hiring process as determined by the position and the department.

San Francisco Civil Service Exams

There are a variety of exams that you may encounter when applying for a job in San Francisco City & County. There is a Selection Procedure section on some of the job posting; there you will find the exam you will need to take to be considered for that specific job.

The exams may include: Training and Experience Evaluation (Qualifying), Supervisory Test Battery, Management Test Battery, Multiple-Choice Test, Oral Examination, Eligibility Test, and/or a Supplemental Questionnaire.

There may be more tests that you will be required to take such as a Language Proficiency Exam or job specific tests such as a clerical exam or a custodian exam.


Types of San Francisco Civil Service Exams

There are various types of Civil Service written exams that you may encounter when applying for a job. Preparing for these exams will help you achieve a higher score on the test. Here are some written exams you may have to take in order to be considered for a job. 

Management Test Battery

The Management Test Battery involves a work simulation which is designed to measure your ability to effectively handle a variety of management-level situations. You will be asked to assume the role of a manager in a fictitious organization. You will be provided background information regarding the organization, along with memoranda and letters, to review.

You will have up to 30 minutes to review this material. After reviewing these materials, you will then answer multiple-choice test questions on a computer.

The test questions will concern issues, tasks, situations, etc., associated with the role as a manager in the fictitious organization. The test covers areas in: Problem Solving, Leadership, Decision-Making, Interpersonal Skills, Human Resource Management, Communication, Team Building and Conflict Management.

You will have 2 hours and 30 minutes to answer 79 questions.

Supervisory Test Battery

The Supervisory Test Battery is a computer-administered examination that is designed to simulate a “day-in-the-life” of a supervisor. You will be asked to assume the role of a supervisor in a fictitious organization and to handle a variety of situations that a supervisor is likely to face. You will be provided background information about this organization at the time of the test, along with a various in-basket items (e.g., memos and letters) that a typical supervisor might receive.

You will be given 50 minutes to review the material before the test begins. You will get to keep the material with you throughout the entire examination and may refer to it at any time.

The tests are designed to measure competency areas in: Problem Solving, Leadership, Decision-Making, Interpersonal Skills, Human Resource Management, Communication, Team Building and Conflict Management.

You will have 2 hours and 30 minutes to answer 120 questions.

Multiple-Choice Test

A multiple-choice test item covers subjects such as math and reading comprehension. The test may present an introductory statement, either a direct question or an incomplete sentence. It will be followed by four or five response choices, of which only one is correct. You must select the one best answer from among the choices given.

Sometimes a multiple-choice item will refer to other material in the test. This could be a reading passage, chart, graph, table, report, situation, etc. You will have to refer to the material in order to answer such questions. The test is comprised of basic skills and abilities that are required for the job you are applying for. 


Preparing for Civil Service Exams

JobTestPrep provides practice packs for various civil services written exams. We provide you with the test content and various practice tests for specific civil service jobs. 

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Related Links

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