Verizon Assessment Test Preparation: Practice & Advice (2024)
Kemi Cohen

Kemi, Adept-15 Test Expert at JobTestPrep.

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What Is the Verizon Assessment Test?

If you want a position at Verizon, preparation is crucial to tackle their tests successfully. Verizon's assessments vary and have distinctive and specific skills required according to the position that you apply for. Most candidates will get the ADEPT-15 Personality Test, while others will get a Situational Judgement Test. Both Verizon assessments ultimately share commonalities in the traits actively looked for in potential candidates. These include robust teamwork and communication skills, along with a detail-oriented mindset.

Like many personality tests, the initial complexity of Verizon Assessments can be perplexing. Many applicants mistakenly believe these assessments require no previous preparation, but this is merely a misconception. An effective preparation strategy, with insight into the assessment structure, significantly contributes to success.

The ADEPT-15 test, known as the Adaptive Employee Personality Test, is a job-related evaluation commonly administered alongside AON/cut-e ability tests or other assessments focused on personality and integrity. With this test, Verizon will evaluate and identify your traits, preferences, and tendencies by assessing 15 personality characteristics that reflect and predict your work performance, style, and attitude.

You will encounter sets of statements, each featuring a scale ranging from "strongly agree" to "slightly agree." Your task is to indicate, for each pair, which statement aligns more with your agreement and specify the degree to which you agree with each statement.

A passing score on the diverse assessment tests is crucial for advancing through Verizon's hiring process, and thorough preparation is instrumental to increasing your performance on their pre-employment assessments. You also have to bear in mind that while there is no time limit, you can expect your assessment to take 25-30 minutes to complete.

Have you been invited to participate in an Aon/cut-e test coming up? Learn everything you need in our ultimate AON/cut-e Free Tests Preparation!

Verizon Aptitude Tests Sample Questions

Adept-15 Test Sample Questions 


Which statement do you agree with more?

Most of the time, I tend to hold a positive perspective

I enjoy collaborating with others towards a shared goal

Strongly Agree

Slightly Agree

Slightly Agree

Strongly Agree

Which statement do you agree with more?

It takes a lot to make me lose my temper

I'm not afraid to express my opinion, even if it's unpopular when I feel strongly about something

Strongly Agree

Slightly Agree

Slightly Agree

Strongly Agree

Which statement do you agree with more?

Being around other people gives me energy

I like being part of a group rather than being in the spotlight

Strongly Agree

Slightly Agree

Slightly Agree

Strongly Agree

Which statement do you agree with more?

I enjoy creating new ways of doing things, even if the current methods are already effective

I am better at executing ideas than generating them

Strongly Agree

Slightly Agree

Slightly Agree

Strongly Agree

Which statement do you agree with more?

I often miss small details

I am easily discouraged

Strongly Agree

Slightly Agree

Slightly Agree

Strongly Agree


💡Tip: When responding to behavioral questions like these, remember that in certain roles there are no inherently right or wrong answers nor a clearly best response. Focus on aligning your responses with the behavioral tendencies valued in certain roles.


Our Verizon Test Preparation Pack will boost your cognitive abilities and ensure you understand the logic behind every behavioral and personality question to guarantee you know how to quickly spot the correct answer. 

Our PrepPack offers extensive work-related behavior simulations for the Verizon Customer Service Test and thorough study guides to help you ace your test!

Situational Judgement Test Sample Question #1 


Statement: Bob was surprised when he noticed Mike taking money from the cash register. Mike explained that he needed the money to purchase a snack from the store during a break. Mike claimed this was an occasional practice and justified it by saying the store would eventually recover the money. Bob reported Mike's actions to the supervisor, leading to Mike's dismissal. As a result, Bob and Mike's friendship ended, and Mike informed other colleagues that Bob could not be trusted.


Rate the effectiveness of each of the responses below by using the following rating scale to make your selection:


1 - Strongly Disagree






7 - Strongly Agree


A. Mike deserved to be fired for stealing from the company.
B. Bob should not have exposed Mike. Friends and coworkers have to stick together, no matter what the other person is doing.
C. What Bob did was hard, but it was the right thing to do.
D. Bob should not be trusted. The other employees will certainly be watching their backs around Bob from now on.
Answer and Explanation:

Choosing C is the correct answer because it demonstrates integrity and a commitment to the store's policies, making it the most likely action. Direct confrontation (B) might escalate the issue and is less professional, making it the least likely action.

 💡Tip: Aim to align your responses with the job description's desired behavioral traits. There may not be a universal right or wrong answer, but in this case, consider emphasizing actions that demonstrate integrity, commitment to policies, and professionalism.

Situational Judgement Test Sample Question #2  


Statement: During your shift, you accidentally knocked over a display, resulting in a few products getting damaged. No one else witnessed the incident, and you're left standing there, pondering your next move. The thought of confessing to your supervisor about the accident is daunting, and you consider how to handle this situation without getting into trouble.


What will you most and least likely do?


Response Description

Rating (Most - Least)


Hide the broken product and hope no one notices.

Least likely


Immediately inform your supervisor about the accident and offer to help resolve the issue.

Most likely


Place the broken product back on the shelf and leave it for someone else to find.



Try to fix the product yourself to avoid reporting it.


Answer and Explanation:

Option B is the most likely action as it demonstrates responsibility and honesty, which are key traits in a retail environment. Option A is the least likely because it avoids accountability and could lead to more serious consequences if discovered later.

 💡Tip: When responding to situational questions like this, prioritize honesty and responsibility. Opt for actions that demonstrate accountability and a positive work ethic. Avoid choices that evade responsibility, as these may have negative consequences in a professional setting. 

JobTestPrep is currently developing a preparation plan for the SJT Work-Related Verizon Test – for more details, contact us

Verizon Recruitment Process

Verizon is a large and successful enterprise that offers diverse career opportunities in the company across various fields, allowing potential candidates to build successful careers and become exemplary “V teamers” in areas such as Corporate and Business Strategy, Cybersecurity Consulting, Customer Support, Field Operations and technicians, Sales, Retail, Marketing, and Technology.

When navigating the Verizon recruitment process, be prepared to allocate sufficient time, as the duration can vary from a two-week to a two-month journey, depending on your role.

To join Verizon, the hiring process involves several steps. Nevertheless, the following timeline outlines the application process that can be summarized as follows:

Step One: Exploration Period

Your first step would involve gathering as much information as possible about relevant news and upcoming opportunities at Verizon. With this in mind, you should be able to find an open position matching your qualifications to make you ready to submit your online application.

Staying informed is crucial, and you are encouraged to follow Verizon Careers on social channels and set up job alerts based on your preferences. You can also utilize the Verizon Candidate Home dashboard for career journey updates.

Step Two: Opportunity to Apply Your Talent

Moving to the next step, you will have to review the specific qualifications for the roles you are interested in and will be required to participate in online assessments (depending on the role), particularly for positions like Retail Sales Representative.

You can then expect to take part in interviews, whether by phone, in person, or a video interview, depending on the job. In this part, you should also thoroughly prepare yourself beforehand. We highly suggest you get familiar with the star method to ensure you showcase your most suitable skills.

Step Three: Final Stage Post-Interview

After you successfully pass the final interview, if you successfully pass the assessment section and are now part of the selected candidates you will receive a job offer.

Once you have signed in your job offer you are then expected to complete a pre-employment checklist of requirements, to determine if further screenings may be necessary. Finally, the start date and onboarding details will be coordinated with the recruiter or hiring manager, varying by position.

Practice Makes Perfect!

Make no mistake, these personality tests require preparation. 

With JobTestPrep's Verizon Assessment Test Preparation Pack, you get all the tools to tackle the tricky wording and rapid decision-making in intricate fictional scenarios through guidelines, tips, and thorough preparation to excel in the actual test! 

Our PrepPack will teach you how to recognize the best possible answers, get used to similar question formats and understanding often-overlooked principles to attain success on the Verizon Assessment Test.


Is It Hard to Get Into Verizon?

Verizon's application process is competitive.

The assessments may appear straightforward since they involve  multiple choice questions and expressing personal preferences. However, it's crucial to consider the specific traits needed for the position you're seeking and the values upheld by Verizon when responding to the questions.

Moreover, you will encounter statements where you may find equal agreement or disagreement, adding an additional layer of difficulty to your responses.

By demonstrating commitment, thorough preparation, high-quality communication skills, and adhering to high ethical standards, you can align positively with Verizon's priorities. Showcase teamwork and personal development skills to enhance your chances.

What Are the Core Values of Verizon?

• Integrity
• Respect
• Performance Excellence
• Accountability
• Social Responsibility

These values are an essential part of the company culture, influencing actions, decision-making processes, and interactions with customers, suppliers, and the community. Demonstrating alignment with these values is crucial for those aspiring to join the Verizon team.

What to Expect in a Verizon Interview?

Expect questions assessing your understanding of the company's technology and the commitment to their values.

Be prepared to discuss your alignment with specific requirements, aiming for straightforward and honest responses.

Can You Make a Career Out of Verizon?

Definitely! Building your Verizon's Career is more than possible.

Verizon emphasizes personal development, diversity, and teamwork, fostering an environment for long-term growth.

The company values agility, encourages taking risks, and sees change as an opportunity.




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