Bank Teller Duties

Bank teller responsibilities may vary among different banks; however, many of these responsibilities are standard:

  • Open customer accounts (savings and checking)
  • Routine transactions
  • Distribute money to customers
  • Verify customer photo ID
  • Assist customers in filling out withdrawal and deposit slips
  • Validate and stamp deposit slips (with machine)
  • Help drive-through customers
  • Use cash-counting (or adding) machine
  • Promote financial bank products
  • Identify and report suspicious activity and/or fraudulent transactions
  • Cash checks and manage loan payments
  • Obtain utility and loan payments
  • Foreign currency exchange
  • Sell money orders, traveler’s checks, and cashier’s checks
  • At the beginning and end of each shift, count cash
  • Ensure the recording of all transactions
  • Make sure there is enough cash in the cash drawer at all times
  • At the end of each shift, balance cash, currency, and checks in the cash drawer
  • Help customers to access safety deposit boxes
  • Respect customer’s privacy and confidentiality
  • Respond to customer inquiries and/or direct them to the relevant bank personnel
  • Process cash advances
  • Adhere to bank and department procedures, policies, and regulations

Before Becoming a Bank Teller

Before being hired as a bank teller, you will need to pass a bank teller assessment test. The teller assessment test includes different scenarios a teller might encounter when dealing with bank customers. The test assesses the candidate’s numeracy skills, attention to detail, verbal communication, personality, and customer service abilities. Learn more about how to become a bank teller.


Prepare for the Bank Teller Test with JobTestPrep

Prepare for your Teller Assessment Test with JobTestPrep's custom-made bank teller practice-pack. Our teller simulation test will provide you with the practice, confidence, and efficiency you need in order to pass your exam with success. Access our Bank Teller practice test now or try our sample bank teller sample questions.


Bank Teller Competencies Bank Teller Interview

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