Whether you're preparing for a supervisor or pilot position, JobTestPrep can help you prepare. This page outlines two distinct careers at UPS, in addition to their recruitment processes. JobTestPrep can provide you with our preparation resources which include practice assessment tests, sample questions and dills, solving methods and tips, test information, detailed answer explanations, score reports, and more. Start practicing today to ensure you get a head start on the competition.

UPS Hiring Process

The UPS hiring process consists of the following steps:

  • Complete an online application/survey (you will be asked about your personal information, work experience, and qualifications)
  • A brief telephone interview
  • Complete pre-employment assessment tests (outlined below for various positions)
  • In-person group or panel interview

UPS Supervisor Test

Just like other candidates, those applying for supervisors positions will have to complete and pass pre-employment assessment tests. However, the assessments required vary by position and job-level. For example, supervisors can encounter the following UPS supervisor assessment tests:

Personality Test

The goal of this test is to assess if an applicant's personality is a good fit for the supervisor position. UPS mainly uses the MAPP test, which assesses the applicant's experiences, orientations, and desires. This test is usually used as a career assessment test, but UPS also uses it to evaluate if an applicant has the characteristics necessary to manage and supervise drivers, package handlers, and oversee additional employees.

This test plays the biggest part in the hiring process and it consists of dozens of questions. There are no right or wrong answers, but answering these questions without any preparation can be very confusing. Practice is the best way to overcome this obstacle and ensure your chances of being offered your desired job.

Situational Judgment Tests

The situational judgment test on the supervision assessment evaluates candidates with regard to employee conflicts and what the candidate would do in a certain situation. The applicant will also be asked to handle clientele problems and client-employee conflict

Math Test

Like in many other jobs, supervisors are also required to use basic arithmetic. Thus, UPS wants to assess their applicants' math skills. This test covers basic mathematical skills: addition, subtraction, multiplication, division, fractions, percentages, averages, decimals, and simple calculation questions. For some applicants, the math test is considered the most dreaded part of the assessment. Practice can help reduce these fears.

UPS Pilot Test

To become a pilot for UPS you will have to go through the "regular" (aforementioned) application process, in addition to completing assessments and steps that are pilot-specific. Some of the additional pre-employment assessments, and steps, you may encounter are as follows:

UPS Hogan Assessment

This personality assessment measures your motivations, cognitive abilities, approach to decision making, your day-to-day personality, and how you manage in times of stress. This test contains true/false, agree/disagree, and ranking questions. If you fail this assessment more than three times you are not allowed to move forward with your application or desired job position. Furthermore, the Hogan assessment is said to be one of the most challenging aspects of the hiring process. Therefore, preparation is highly encouraged if you want to succeed. JobTestPrep's Hogan resources can help you not only prepare for the exam but help you achieve a competitive score. 

UPS Flight Simulator 

This pilot-specific assessment test measures your capacity and skills as a pilot. Typically, this test takes about 40 minutes to complete and can be quite challenging. You are asked to demonstrate take off/climbing, descents, turns, and emergency responses, all while not using or getting assistance from the flight director, autopilot, and auto-throttles. JobTestPrep is currently developing a flight simulator, but in the meantime, you can prepare for the other hiring stages and assessment tests. 

About UPS

United Parcel Service (UPS) is the largest package delivery company in the world, providing supply chain management solutions all over the globe. Headquartered in Georgia, this global logistics company employs 444,000 employees worldwide.

One of the most popular positions at UPS is the part-time supervisor. Most of the candidates that apply for this position have several months or years' experience at UPS. It means that the interview process for this advanced position is short and that the assessment tests play a significant part in UPS' decision of who will get the job.

In many cases, a part-time supervisor is promoted to a full-time supervisor at UPS. A full-time supervisor generally has more responsibilities and has more experience. In other cases, a candidate applies directly to become a full-time supervisor. This applicant is expected to complete the same assessment tests as a part-time supervisor.

Related Links

Personality Test Preparation Situational Judgment Test for Supervisors FedEx Assessment Test

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  • 4 supervision SJT practice tests
  • 7 math practice tests
  • A specific study guide for each type of test
  • Detailed explanations and solving tips for every question
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