Possible Lowes interview questions are:
- "When was a time you had to take leadership?"
- "Tell us about your work history and some major life experiences"
These questions are all geared to learn a little more about your skills, personality and experience than what was revealed in the Lowes Assessment Test. It’s important to sound confident in your answers and to be an honest. Feel free to use an experience where you didn’t make the correct decision but have subsequently become a greater employee because of it. Take some time before the interview to think the questions through, so if the question is sprung on you can answer with ease and comfort, and give a compelling answer to show why you’re a great candidate.
There is a second goal of the interview and it’s even more important the first; to assess what your skills in customer relations are. They’ll ask interview questions such as:
- "Tell me about time when you had an irate customer, what did you do?"
- "Describe a situation when you worked to identify the needs of a customer or co-worker"
You can see the obvious trend in these questions, they are all focused on seeing whether or not you can identify the customers every need and satisfy them. Lowes prides itself on their customer based solutions and their approachable, friendly staff that can help you on your project or tackle any home improvement problem. They want to ensure their employees can keep their composure, especially in tense situations with customers. When you answer these questions, make sure you relay a sense of ease, that you resolved the situation properly and remained in control. Your answers should be customer based, and show them that the decisions you made in those situations were to help the customer, and you did so to the best of your ability without breaking any protocol or hurting the company.