Emotional intelligence or EI is the ability to recognize, evaluate, and manage your own emotions and the emotions of others.
Emotional intelligence is measured by an assessment test or through interview questions. The questions asked display how a candidate communicates with colleagues, manages staff, deals with customers, and works in a team setting.
Companies use different types of EI assessment tests.
Personality Test – Sometimes EI assessments are similar to personality tests, in that the questions resemble personality test questions. For example:
For each statement given, a candidate must rate it on a scale of 1–5 (Never–Always).
Situational Judgement – Some companies employ a variety of situational questions on their assessments. These include visual and multiple-choice questions, which are used to determine how competent a person is in specific areas. For example, one question may ask a candidate to rank the importance of displaying emotions—like sadness, anger, and joy—when delivering feedback to a colleague. Another question may show a person’s face and ask the candidate to identify the emotions being expressed.
Interview Questions – When EI is measured through interview questions, employers look for specific traits that the candidate possesses. An example of an interview question is:
"If business priorities change, describe how you would help your team understand and carry out the shifted goals?"
An employer may ask a question like this to see how flexible you are. Your answer also shows the employer how you would carry out certain goals. Companies want to employ people who are self-aware and motivated, as well as who exhibit empathy. Displaying these traits shows you are able to work as part of a team.
A company not only pays attention to your response, but also to your mannerisms and how well you present yourself. Quality, honesty, and the ability to build a rapport can help a candidate stand out during an interview.
Below are some companies that provide emotional intelligence tests.
When applying for a position at any type of company, your emotional intelligence will most likely be assessed. Becoming familiar with the types of questions on EI assessments gives you an advantage over other applicants. Taking practice tests allows you to see how your EI ranks. Although not 100% similar in content, JobTestPrep's personality practice tests can provide you competitive advantage when approaching emotional intelligence tests - start preparing today.