Ritz Carlton interviews include three primary stages : Pre-interview, the interview and the post-interview. The pre-interview stage is your preparation stage, including making questions and prepping answers, updating your resume, researching the company and the big one, making sure you are on time! During the interview itself make sure you maintain good eye contact, have a strong pitch and try to give positive answers even when they question your record. Most importantly do you best to highlight your skills and don’t talk about salary till the end. The post interview is always the hardest because you want to follow up, but don’t want to sound desperate, or worse, annoy them. The next day send a short thank you note thanking them for their time and whatever you do, don’t post about the experience on Facebook.