Here's a little-known fact: Research shows that freestyle interviews are one of the least effective ways of predicting job performance.
The reason?
Different candidates get different questions. Interviewers form quick first impressions, and there's no standardized way to compare responses.
For this reason, the Interview Architect was developed. Interview Architect is a structured interview, meaning the questions are pre-planned to evaluate specific competencies. Every candidate gets the same questions. Each question has predetermined follow-ups.
Here's how it works:
Typically, between 5 and 7 of the 38 competencies are chosen for the interview, based on what matters most for the role. For each competency, you'll receive one main behavioral question about a situation where you demonstrated that skill.
For example:
- "Tell me about a time you had to influence a difficult stakeholder" - Persuades.
- “Describe a situation where you had to make a decision without complete information” - Decision quality / manages ambiguity.
- “Give me an example of when you had to hold someone accountable who wasn't meeting expectations” - Ensures accountability.
After each main question, the interviewer will use five specific follow-up probes, and these are the same for every candidate.
- How did you approach it? How did you do it? The interviewer is listening for specific action steps you took.
- Explain your thinking, why you selected that approach. Why did you choose to do it that way? They want to understand your rationale and whether you considered alternatives.
- What was the result? What was the impact? They're looking for measurable outcomes and consequences.
- What did you take away from this? What is the relevance? They want to hear the principles or lessons you extracted from the experience.
- Describe a time when you used those lessons in a different situation. This shows whether you can transfer learning across contexts.
This structure is sometimes called STAR+. It goes beyond the traditional STAR format (situation, task, action, result) by adding your rationale, what you learned, and how you applied those lessons elsewhere.
A typical interview architect session lasts 60 to 90 minutes.
Note that Korn Ferry has an 80/20 rule when it comes to speaking turns. The candidate is expected to do about 80% of the talking, with the interviewer mainly asking questions and probing deeper.