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With various jobs across the restaurant industry, recruitment processes for individual positions differ. This page details the steps of the hiring process that you can expect during your application process, including several different types of assessment tests used by industry leaders such as McDonald's, Subway, and Starbucks. 


What Is the Hiring Process in the Restaurant Industry?

If you're applying for a job at a prominent restaurant, you will have to jump through several hoops before getting hired. The hiring process at most retail corporations and restaurants is as follows:

  1. Apply online and submit your resume and cover letter.
  2. Complete a preliminary telephone or video interview. In the case of a video interview, you may be sent a list of questions to which you must record your answers. The goal of the preliminary interview is simply to identify potential candidates, so show why you are qualified for the position and you will move on to the next round of the hiring process.
  3. Take a pre-employment assessment test. This test may evaluate your numerical reasoning skills, verbal skills, or logical reasoning skills. You may take a personality test, especially if you are applying for a managerial role or a client-facing position. Alternatively, it may be a technical test, such as a clerical skills test for those seeking a position as an administrative assistant.
  4. The second interview may be a group interview, a panel interview, or a one-on-one interview. You may be interviewed by a Human Resources manager, your future boss, or a peer. If you are in a group interview, remember not to appear competitive. Answer questions using the S.T.A.R. method—discuss the situation, task at hand, action taken, and result.
  5. For some positions, especially upper-level positions, you may have an additional interview with HR. At some companies, this interview is a mere formality, whereas others seek to build a more comprehensive profile of your personality and management style based on the information you provide at this interview.

 Food & Restaurant Hiring Process


What Can I Expect From My Interview In the Restaurant Industry?

Generally, the questions that you will be asked at your interviews will be situational and behavioral in nature. That is, you will be asked how you acted in a specific situation in the past, as well as how you anticipate that you would behave in hypothetical scenarios. Aim to convey that you are positive, action-oriented, sensitive, and flexible.

Here are a few position-specific tips for interviews:

  • If you are applying for a sales position, you may be asked to pitch a product.
  • For marketing roles, you will be asked about the company's product, challenges, and market.
  • Future managers will be asked about challenges they have faced, their managerial style, and how they handle difficult situations.
  • Those seeking a position in finance will be quizzed on their understanding of the industry and their technical knowledge.
  • For customer service roles, be prepared to answer a variety of situational questions relating to your integration with customers.

What Assessments Will I Have to Complete?

The tests that will take depend on the job for which you are applying. You may have to take any of the following assessments:  

  • Numerical Reasoning Test
  • Situational Judgment Test
  • Personality Test

 What Jobs Does This Bundle Prepare Me For?

Jobs in the Restaurant Industry

Management trainee

Financial analyst

Customer service representative

Area manager

Sales representative/manager

Retail supervisor

Store manager

Maintenance worker

Franchisee


What Companies Is This Bundle Applicable To?

Preparation is essential for success. Click on one of the companies below to access our exclusive practice material.
More Food & Restaurant Companies
Pepsi Panera Bread Coca-Cola
Dunkin Donuts McDonald's CheeseCake Factory
Starbucks A. Zerega's Sons, Inc. Adirondack Beverages
Albertsons All American Foods Alpenrose Dairy
Alvarado Street Bakery Amalgamated Sugar Company Amano Artisan Chocolate
American Beverage Association American Crystal Sugar Company American Licorice Company
American Sugar Refining Amy's Kitchen Annabelle Candy Company
Appalachian Brewing Company Archer Daniels Midland Arizmendi Bakery
Arizona Beverage Company Askinosie Chocolate A-Treat Bottling Company
Au Bon Pain Aurora Organic Dairy Avalon International Breads
Axium Foods B.R. Guest Badia Spices
Bai Brands Basic Food Flavors Beer Nuts
BelGioioso Cheese Bellisio Foods Big Apple Bagels
Bittersweet Plantation Dairy Blair's Sauces and Snacks Bloomin' Brands
Blue Bell Creameries Blue Chip Cookies Blue Diamond Growers
Boar's Head Provision Company Bob's Red Mill Boudin Bakery
Boyer Brothers Boylan Bottling Company Brach's
Bravo Brio Restaurant Group Breadsmith Brewster Dairy
Brinker International Brown and Haley Brown-Forman
Bruce Foods Brynwood Partners Buddy Fruits
Bunge Limited Burgers' Smokehouse Bush Brothers and Company
Byrne Dairy Cabot Creamery Calavo Growers
Cal-Maine Campbell Soup Company Captain Ken's Foods
Cargill Carlo's Bake Shop Carolina Foods
Casa Sanchez Foods Cass-Clay Castle Brands
Catterton Partners Cavanagh Company Cawy Bottling Company
Chagrin Falls Popcorn Shop Charles Chips Chaseholm Farm Creamery
Cherrybrook Kitchen Chocolove CHS Inc.
Clover Stornetta Farms Colavita Collin Street Bakery
Columbus Salame ConAgra Foods ContiGroup Companies
Cowgirl Creamery Crumbs Bake Shop Crunk Energy Drink
Crystal Creamery Crystal Hot Sauce Cuisine Solutions
Cypress Point Creamery Dagoba Chocolate Dairy Farmers of America
Dakota Beef Dakota Style Daniele, Inc.
Dan's Chocolates Darden Restaurants Darigold
D'Artagnan (Food Company) Dave's Gourmet Day's Beverages
DCI Cheese Company Dean Foods Deep Foods
Del Frisco's Restaurant Group Del Monte Foods Delaware North
Dietz & Watson DineEquity Dog-Gone Sauce
Dole Food Company Dot Foods Dr Pepper Snapple Group
Driscoll's Dunkin' Brands Dylan's Candy Bar
Eden Foods Inc. Edwards Baking Ellsworth Cooperative Creamery
Elmer's Fine Foods Empire Kosher Fiesta Restaurant Group
Flagship Food Group Flowers Foods Floyd Wilcox & Sons, Inc.
Foster Farms Franklin Baker Company Frank's RedHot
Fred's Frozen Foods French's Fresh Del Monte Produce
Frieda's Inc. Friesinger's Candies Frontier Natural Products Co-op
Fuji Food Galaxy Desserts Galliker's
Gavilon General Mills Georgetown Cupcake
Gertrude Hawk Chocolates Giambri's Quality Sweets Global Franchise Group
Goetze's Candy Company Gold Pure Food Products Co. Golden Flake
Gordon Food Service Gossner Foods Gotham Greens
Goya Foods Grafton Village Cheese Company Great Harvest Bread Company
Guayakí (company) Guittard Chocolate Company Gustobene
Hain Celestial Group Happy Cow Creamery Harmless Harvest
Hatfield Quality Meats Heritage Foods USA Herlocher Foods
Hershey Creamery Company Hilmar Cheese Company Hint Water
Hollandia Produce Horizon Organic Hormel
Hormel Foods USA Hosmer Mountain Soda HP Hood
Huy Fong Foods Iavarone Brothers Gourmet Foods Ice River Springs
Idaho Candy Company Idahoan Foods Impact Confections
Ingredion Isaly's Italian People's Bakery
J & J Snack Foods J&D's Down Home Enterprises Jel Sert
Jelly Belly Jones Soda Joseph Gallo Farms
Joyva Juice Press Junket (company)
Just Born Kansas City Steak Company Kar's Nuts
Kegg's Candies Kellari Hospitality Group Kellogg's
Kern's (beverage company) King Arthur Flour King's Hawaiian
Kiolbassa Sausage Koch Foods Koegel Meat Company
Kossar's Bialys Kraft Heinz Krinos Foods
Kristian Regale Kroger Kronos Foods
Kuli Kuli, Inc. La Loma Foods La Segunda Central Bakery
Land O'Lakes Landry's, Inc. Le Macaron
Leprino Foods Lettuce Entertain You Enterprises Levain Bakery
Lifeway Foods Limoneira Little Crow Foods
Liz Lovely Lobel's of New York Love Grown Foods
Luby's Luck's Incorporated Luzianne
Magnolia Bakery Manhattan Special Manischewitz
Marathon Enterprises, Inc. Marich Confectionery Marin French Cheese Company
Mars, Incorporated Martinelli's Martin's Famous Pastry Shoppe, Inc.
Martin's Potato Chips Mast Brothers Matt Brewing Company
Maui Pineapple Company Maytag Dairy Farms McCormick & Company
McDonald's McKee Foods Mezzetta
MFA Incorporated Michigan Sugar Mike-sell's
Molinari's Molson Coors Brewing Company Monarch Beverage Company
Monarch Beverage, Inc. Mondelez International Monsanto
Mrs. Cubbison's Foods Mrs. Fields Mrs. Fisher's
Mrs. T's Pierogies Mt. Olive Pickle Company Murray's Cheese
National Beef Packing Company National Beverage Natrona Bottling Company
Nature's Harmony Farm Newman's Own Niman Ranch
NOH Foods of Hawaii Norbest Nueske's Applewood Smoked Meats
Numi Organic Tea Nutz Oberto Sausage Company
Oberweis Dairy Ocean Spray (cooperative) Odell's
Old Dutch Foods Old Orchard Brands Olivio Premium Products
Omaha Steaks Oogavé Organic Valley
Organically Grown Company (Oregon) Orwasher's bakery Ovation Brands
Panera Bread Parker House Sausage Company Pat LaFrieda Meat Purveyors
Peanut Butter & Co. Peas of Mind Peet's Coffee & Tea
Penn State University Creamery Perdue Farms
Performance Food Group Pero Family Farms Food Company Pierre's Ice Cream Company
Pinnacle Foods Plochman's Plumrose USA
POET Point Reyes Farmstead Cheese Company Poland Spring
Polar Beverages Pompeian, Inc. Poore Brothers
Post Holdings Power Brands Prairie Farms Dairy
Premama Publix Pure Indian Foods
R. Torre & Company, Inc. Racine Danish Kringles Real Mex Restaurants
Red Diamond Red Gold Reed's Candy
Reily Foods Company Reser's Fine Foods Restaurants Unlimited Inc
Revival Soy Reyes Holdings Rhee Bros., Inc.
Rhino Foods Riceland Foods Rich Products
Richelieu Foods Roark Capital Group Robert's American Gourmet Food
Robertson's Hams Rocky Mountain Chocolate Factory Rogue Creamery
Rosa Food Rudolph Foods Ruiz Foods
Saladino's Inc Sanders Confectionery Sargento
Sarris Candies Scharffen Berger Chocolate Maker Schimpff's Confectionery
Schmidt Baking Company Schoep's Ice Cream Schreiber Foods
Schwan Food Company Sclafani Foods Seaboard Corporation
See's Candies Semifreddi's Bakery Seneca Foods
Sentinel Capital Partners Shamrock Farms Shearer's Foods
Siggi's Dairy Silver Spring Foods Simple and Crisp
Smarties Candy Company Smiling Hill Farm Smith Frozen Foods
SmithFoods Snak King Snyder's-Lance
Solo Foods Somebody's Mother's Chocolate Sauce Spangler Candy Company
Spreckels Sugar Company Sprinkles Cupcakes Star Industries
Straus Family Creamery Street King (drink) Streit's
Suja Juice Sunbeam Bread Sunkist Growers, Incorporated
Sunshine Dairy SuperValu (United States) Sweet Grass Dairy
T. Marzetti Company Tabasco sauce Tabatchnick
Talking Rain Tallgrass Beef Company Tapatío hot sauce
Tavalon Tea Taylor Farms Taza Chocolate
Tazo TCHO Texas Pete
Thanasi Foods The Andersons The Bauman Family
The Briad Group The Claxton Bakery The Coca-Cola Company
The Hershey Company The J.M. Smucker Company The Leavitt Corporation
The Morning Star Company The Swiss Bakery The Warrell Corporation
The Wendy's Company Tillamook County Creamery Association Tootsie Roll Industries
Transnational Foods Trappey's Hot Sauce (B&G Foods) TreeHouse Foods
Tröegs Brewing Company Turbana (company) Turkey Hill (company)
Two Degrees Food Tyson Foods U.S. Mills
United Cooperative United Dairy Farmers United States Bakery
Unreal Brands Urban Accents US Foods
US Sugar Corporation Usinger's Utz Quality Foods
Van Holten's Pickles Vanberg & DeWulf Vermont Creamery
Vital Farms Vitarroz Voodoo Doughnut
Wainwright Dairy Walmart Western Sugar Cooperative
Westminster Cracker Company Whetstone Chocolates White Rock Beverages
WhiteWave Foods Whitman's Whole Foods Market
Who's Your Daddy, Inc. Wickles Winchester Cheese Company
Winder Farms Wing-Time Winn Dixie
Wisconsin Cheeseman Wise Foods Wish Farms
Wyandot Snacks Yancey's Fancy Yarnell Ice Cream Co.
Yum! Brands Zacky Farms Zeeland Farm Services
Zevia    

 

 


What's Included

What Do I Get in the Bundle?

  • Management Trainee: Basic Math, Reading Tables and Graphs, Personality Profiling, Interview Preparation, Case Study Practice
  • Financial Analyst: Basic Math, Numerical Reasoning, Reading Tables and Graphs, Interview Preparation, Case Study Practice, Personality Profiling
  • Customer Service Manager: Basic Math, Reading Tables and Graphs, Personality Profiling, Interview Preparation
  • Retail Supervisor: Basic Math, Reading Tables and Graphs, Personality Profiling, Interview Preparation, Situational Judgment Practice
  • Store/Area Manager: Basic Math, Reading Tables and Graphs, Personality Profiling, Interview Preparation, Case Study Practice
  • Maintenance Worker: Mechanical Aptitude, Tools, Spatial Reasoning & Aptitude, Basic Math, Interview Preparation, Personality Profiling 
  • Franchisee: Wonderlic Basic Skills Test including basic math and English questions and practice test
Related PrepPacks™ that come with membership: