Bank Teller Assessment Test - Online Prep & Advice

Prepare for Your Bank Teller Test

Our team of experts has formulated an exclusive, highly-customized practice pack that is based on assessment tests used by the largest and most popular banks in the U.S. Bank teller assessment tests usually include questions in math, situational judgment, personality, attention to details, and reading comprehension. Our practice pack will help you prepare for each of these subjects.

Our comprehensive study guide, online, easily accessible bank teller practice test, and step-by-step elaborate explanations will help you in the following ways:

  1. You will become familiar with the types of questions and content found on bank teller tests
  2. You will gain the knowledge you need in order to succeed on the test (and on the job)
  3. You will acquire the necessary efficiency, speed, and time-management skills
  4. You will attain a comprehensive understanding of what employers search for in bank teller candidates 

How Can This Preparation Pack Help You?

Our PrepPack™ includes highly customized simulations, specific to teller tests:

  • Math – We provide over 200 math questions alongside detailed study guides that cover all the numerical skills you'll need for the bank teller assessment test—percentages, reverse-percentages, fractions, multiplication, division, addition, subtraction, among others. Our math word problems are based on daily banking situations and are similar to those you will see on the actual test, such as handling cash, checks, and calculating commissions.
  • Verbal – Our language section includes questions in reading comprehension, sentence completion, spelling, synonyms, and written skills. We also provide tests in clerical abilities skills.
  • Bank teller simulation – Our simulation demonstrates real-life banking situations that tellers face: customer service, verifying checks, and working under management and with a team. We provide elaborate explanations for each question and a guide for situational questions, to help you understand what these questions are trying to assess. When you take the actual test, the questions will seem much clearer and more familiar. Situational judgment is often the part of the exam that concerns applicants the most. These questions usually include real-life banking situations that tellers face daily. As an applicant, you are probably not yet familiar with these situations. Our pack includes a virtual simulation that will help you feel more familiar and confident when taking the test.
  • Personality – We provide you with a personality practice test and guide to dispel the mystery around personality assessment and allow you to understand and practice this kind of exam. Upon completing the exam, you will get a personalized report of 34 personality traits.

What is on the Bank Teller Skills Test?

The bank teller assessment test is required in order to get a bank teller job. You will need to submit an application and attend an interview. In addition, many banks require applicants to take a bank teller assessment test to determine if a candidate is suitable for the teller position. This test assesses the following:

  • Language – The verbal fluency section includes vocabulary questions, reading comprehension, and possibly questions relevant to grammar and punctuation.
  • Math – The numerical skills section requires the candidate to answer math and logic questions using arithmetic. Logic questions may require the test taker to evaluate a series of numbers to find the answer. These questions are generally in multiple-choice format. Use of calculators is dependent on the test administrator.
  • Detail oriented – Since accuracy is of utmost importance in banking, tellers are likely to be tested on their attention to detail. Much like the clerical aptitude test, detail orientation tests are designed to evaluate speed and accuracy skills. They are often seen in the selection process of clerical and administrative positions and are quite straightforward. They are exhaustive and demand a high level of concentration; they require comparison of multiple sets of data that contain many numerical and letter-based information, most of which have no significant meaning in real life. 
  • Personality – This part of the test assesses a candidate's ability to cope with stress, work with colleagues, and show consideration for others. This section, similar to pre-employment personality tests, also assesses a candidate's integrity, ability to adapt to changing environments and circumstances, and ability to maintain composure and control of his/her emotions and reactions when dealing with a difficult situation.
  • Communication skills & customer service – It is important for a bank teller to have good communication skills. A bank teller needs to be able to listen effectively by extracting key pieces of information from a conversation and only asking important and relevant questions. Additionally, a teller should be able to convey information effectively, using logic and reasoning to identify the strengths and weaknesses of potential solutions, conclusions, or approaches to various problems.

The teller assessment analyzes work habits of a candidate by assessing certain areas such as technical skills, self-discipline, efficiency, time management, and organization. The test is usually comprised of two sections, verbal fluency and math and is allotted 45-55 minutes. It is generally administered on a computer, with scrap paper provided for math problems. The bank teller test may also be administered as a paper-and-pencil exam.

The teller test provides a comprehensive assessment of a candidate's verbal fluency and communication skills, numerical and reasoning skills, attention to administrative detail, coding with numbers and letters, ability to handle situations relevant to a bank teller, and the ability to follow procedure as a bank teller.

What Is a Bank Teller?

A bank teller is a bank employee who directly deals with a majority of the bank’s customers. Tellers are required to have a high school diploma (or equivalent) and experience in handling cash. Since tellers have a lot of interaction with customers, it is important that they are friendly and able to provide customers with information about their bank accounts clearly and effectively. On-the-job training is provided by most banks. Tellers are the most likely to identify and end potentially fraudulent transactions, preventing financial losses, as they work first and foremost with customers. Learn more about the bank tellers job description.

Learn more – banks that require the teller assessment test:

Bank Teller Duties

Bank teller responsibilities may vary among different banks; however, many of these responsibilities are standard:

  • Open customer accounts (savings and checking)
  • Routine transactions
  • Distribute money to customers
  • Verify customer photo ID
  • Assist customers in filling out withdrawal and deposit slips
  • Validate and stamp deposit slips (with machine)
  • Help drive-through customers
  • Use cash-counting (or adding) machine
  • Promote financial bank products
  • Identify and report suspicious activity and/or fraudulent transactions
  • Cash checks and manage loan payments
  • Obtain utility and loan payments
  • Foreign currency exchange
  • Sell money orders, traveler’s checks, and cashier’s checks
  • At the beginning and end of each shift, count cash
  • Ensure the recording of all transactions
  • Make sure there is enough cash in the cash drawer at all times
  • At the end of each shift, balance cash, currency, and checks in the cash drawer
  • Help customers to access safety deposit boxes
  • Respect customer’s privacy and confidentiality
  • Respond to customer inquiries and/or direct them to the relevant bank personnel
  • Process cash advances
  • Adhere to bank and department procedures, policies, and regulations

Are You Fit to Be a Bank Teller?

Bank tellers interact with many people throughout the day. It is important that they maintain a friendly and positive attitude, and recognize customer needs. Attention to detail, efficiency, dependability, and effective communication skills are essential to be a successful bank teller. Learn more about bank teller competencies here.

Frequently Asked Questions

  1. Will my test be the same as the simulation?
    The actual bank teller test will not be identical to this simulation but similar in nature. All teller tests include interactions and dealing with customers, solving problems, mathematical computations, and personality and work style questions.
  2. How was this practice test prepared?
    Our team developed this simulation through research of the most common bank teller tests available on the market.
  3. How can I improve my score?
    Thoroughly read the explanations and review the bank teller competencies guide

Bank Teller Test Sample Questions Bank Teller Requirements
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