The first step in the hiring process is an Online application through Petco's website. After you selected the position and location you wish to apply for, you'll be forwarded to the personal information section.

The Hiring Process

Personal Information

This section contains simple questions regarding job requirements as well as personal information questions. You will be asked for your personal details, work history, availability, and some references (optional). Once you completed the personal information section, you will be asked to take the assessment tests.

The Petco Assessment tests

A major part of the hiring process is the mandatory Petco Assessment Tests you must take online immediately after filling out the application. The tests usually take about 30-40 minutes to complete. It consists of two sections, a personality and a situational judgment test (SJT). Depending on how you score on these tests will determine whether or not you move to the In-Person Interview. With so many applicants, Petco uses these tests to weed out candidates quickly. With our tips, study guides and practice tests, you'll be sure to put yourself ahead of the competition and ensure you land the job you're looking for.

Performing well on these tests is not only critical for advancing to the next stages of the hiring process, but it is crucial as well to your performance in-person interview. By answering the assessment test questions correctly, you gain a deeper understanding of the values and principles Petco is searching for and you can then blend those into your interview answers. This shows a real identification with the companies' goals and this will boost your CV to the top of the candidate list.

The Petco In-Person Interview

After carefully sifting through the Petco Assessment Test results, Petco will call back the employees that scored well for an in-person interview. They will call by phone, and start the conversation with a few basic questions, such as “Why do you want a Petco career?” or “What do you hope to gain from employment at Petco?” After that, they’ll schedule a time for you to come into the store and interview, usually two or three days from the phone call. Make sure you arrive at your interview at least 15 minutes early.

What is the Petco Personality Test?

Petco Personality Test

Companies like Petco looking to fill positions like sales, engineering, and HR want to know that you have what it takes to deal with the pressures and complexities of a given job. Your personality will look to uncover your attitude towards work, communication skills, motivation and your values that make you successful. Unlike the face-to-face interview, it is difficult to charm your way through the personality, so it is imperative that you prepare.

What is the Petco SJT Test?

The scenarios presented on SJTs always ask for a resolution of a given conflict which, although being hypothetical, might very much rely on, or represent, realistic situations that occur in a workplace. You will then be asked to choose a preferred method of action out of a number of possible options. You are encouraged to choose your responses spontaneously, based on intuition; however, analyzing the scenarios and choosing responses that highlight your skills will allow you to better present yourself on the test.


The personality test is administered to give your employers a better idea of what your values are and whether you a good fit for the atmosphere they want to set in the workplace. The SJT simulates what you would do in a given situation, and whether or not that decision fits the companies' expectations, especially in terms of customer service and team dynamics.

What's Included

  • A comprehensive personality test preparation
  • 5 customer service situational judgement tests
  • 2 full length cognitive ability tests (60QX2)
  • Over 690 additional practice questions in various subjects including both verbal and numerical reasoning exercises
  • Full answers and explanations for every question
  • Score reports
  • Secured payment 
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