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Begin the JCPenny Hiring Process Preparation

J. C. Penney Company, Inc. (NYSE:JCP) began in 1902. It is one of the major apparel and home furnishings retailers and aims to ensure their customers have a positive shopping experience. They have 1,000 store locations, as well as an online shopping option. JCPenney has over 100,000 associates who are focused on providing certain priorities of establishing private brands. Their goal is to offer customers with high-quality products of good value, as well as providing them with excellent customer service.

The JCPenny recruitment process is outlined below:

  • Online Application: Candidates may submit the application form online or through an employee referral. It is required for applicants to attach their resume to the online application so that employers can assess their suitability for the career.
  • Telephone Interview: The next stage may be a brief telephone discussion held by an HR recruiter who asks questions to get to know the candidates.
  • Interview: At this time, candidates may go through a one-on-one session with one or more employers. Group interviews may be performed as well and involve group discussion in order to decide on the best candidates.
  • Tests: Psychometric entrance exams may be obligatory during the JCPenny assessment test process since employers will gain a more detailed analysis of candidates’ cognitive aptitudes and skills.

JCPenny Assessment Test

Psychometric tests are distributed to applicants in order to test their knowledge regarding their skills. Aptitude pre-employment tests, such as the mathematical, verbal, and abstract reasoning assessments, are used to weigh applicants’ analysis of algebraic data. They are also administered in order to assess their comprehension of passages and their logical decision-making skills.

The situational judgement (SJT) and personality tests measure test-takers’ characteristics and positive qualities to determine their potential behavioral traits. Personality assessment tests may be used as an additional way of evaluating which personality types do well in certain scenarios. Depending on the position being applied for, other aptitude tests may be required. For example, the customer service test is used for applicants interested in this role.

Prepare for the JCPenny assessment test with Our PrepPacks™.


JCPenny Interview Questions

The interview process is used to assess candidates knowledge and personality traits by asking behavioral as well as technical questions. Below are some examples of questions to practice with:

  • Why do you want to work for J.C. Penny?
  • What are your strengths?
  • What would you do if you see your co-worker arguing with a customer?
  • Where do you see yourself in five years?


JCPenny and other trademarks are the property of their respective trademark holders. None of the trademark holders is affiliated with JobTestPrep or this website. 

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