J. C. Penney Company, Inc. (NYSE:JCP) began in 1902. It is one of the major apparel and home furnishings retailers and aims to ensure their customers have a positive shopping experience. They have 1,000 store locations, as well as an online shopping option. JCPenney has over 100,000 associates who are focused on providing certain priorities of establishing private brands. Their goal is to offer customers with high-quality products of good value, as well as providing them with excellent customer service.
The JCPenny recruitment process is outlined below:
Psychometric tests are distributed to applicants in order to test their knowledge regarding their skills. Aptitude pre-employment tests, such as the mathematical, verbal, and abstract reasoning assessments, are used to weigh applicants’ analysis of algebraic data. They are also administered in order to assess their comprehension of passages and their logical decision-making skills.
The situational judgement (SJT) and personality tests measure test-takers’ characteristics and positive qualities to determine their potential behavioral traits. Personality assessment tests may be used as an additional way of evaluating which personality types do well in certain scenarios. Depending on the position being applied for, other aptitude tests may be required. For example, the customer service test is used for applicants interested in this role.
The interview process is used to assess candidates knowledge and personality traits by asking behavioral as well as technical questions. Below are some examples of questions to practice with:
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