About Delta Air Lines

Delta Air Lines, headquartered in Atlanta, Georgia, employs about 80,000 people worldwide – New York, Los Angeles, Minneapolis, Paris, and Amsterdam. Some of the job positions Delta offers are mechanics and technical, flight attendants, managerial and supervisory, pilots and air traffic controllers, and more.


Delta Hiring Requirements

All of Delta Air Lines career opportunities require employees to be at least 18 years old, possess a high school diploma or GED equivalent, and be authorized to work in the U.S. Furthermore, some of the positions in the Technical Operations division may have other specific requirements, such as a mechanical aptitude test.


Delta Hiring Process: Assessments & Interviews

Assessment

The first step in the Delta hiring process is the assessment. The content of the assessment can vary as it is dependent on the position for which you are applying.

For example, positions that may require the Delta Airlines Mechanical Aptitude Test include the following:

  • Aircraft Pre-Flight Inspectors
  • Aircraft Support Mechanics
  • Aviation Maintenance Technicians
  • Engine Inspectors
  • Machinists
  • Parts Supply Associates

Other positions, such as pilots, flight attendants, and TSA agents, may encounter situational judgement tests (SJT), personality tests, or job-specific tests.

Resume Review

During this phase, your application, assessment, and resume are reviewed. If you pass this step, the next stage is interviewing. It's important to remember to have patience during this process as sometimes it can take weeks or months before you are called or emailed for an interview.

Interview

Delta has a multi-step interview process, but it's important to note that different job positions can add or omit interviews or hiring steps. However, the typical interview process consists of a phone and/or video interview, followed by an in-person interview.

The phone interview is just as it sounds—you are called and asked a number of basic questions (availability, salary requirements, experience, etc.). The video interview is set up so that you receive the interview questions via email, but instead of talking and interacting with a person, you record your interview answers on the computer and then submit them to the recruiter.

If you pass the phone and/or computer interview successfully, you are then invited to schedule a face-to-face interview. This interview is a bit unusual as there can be 30–50 other candidates at the same venue as you. This is because Delta splits the candidates into groups that rotate between three stations: informative presentation, interview in front of two or more panel members, and team exercises. Once this is done, everyone watches an informative Delta tutorial video.

Delta highly encourages its interviewees to answer interview questions using the STAR method. This is to ensure that you answer deliberately and effectively.

If you pass the interview(s), then the next step is waiting to hear back from Delta regarding a potential job offer. Don’t be surprised if it takes time to hear back; Delta wants to be sure it's hiring the right employees.


Delta Hiring Tips

  • Ask questions – This is your chance to not only get clarification, but to show the interviewer that you're truly interested.
  • Dress the part – Dress professionally and tidily.
  • Arrive early – This gives you time to practice your interview responses and to figure out where you're going. It also helps make a good impression.
  • Do your research – Don’t wing the interview(s); spend time assessing the job position and the company.
  • Practice – Practice your answers and interview skills so that you won't be as nervous and can appear confident.

Delta Interview Questions

As mentioned before, Delta has multiple rounds of interviews. It is important to prepare for each step of the hiring process, but especially for interviews, as this is your chance for employers to get to know you.

Here are some typical interview questions you might encounter:

  • Describe a time you had to adapt to a new experience in the work place.
  • Describe a time in which you went above and beyond to provide customer service. What was the situation? How did you respond? What was the outcome?
  • Describe a time when you worked on a team and one of the members was not doing their part/pulling their share of the work. How did you respond to the situation? What was the outcome?
  • You are in-flight and you hear your co-workers gossiping about another co-worker working the same flight. You notice they're being so loud that passengers nearby can hear it too. What would you do?
  • You see a coworker taking inventory from the plane and then preparing to de-board. You think he/she may be stealing. What would you do in this situation?  

Perks and Benefits of Working for Delta

If you manage to pass all rounds of the hiring process, you'll be eligible for the perks and benefits that Delta offers its employees. Some of the benefits include:

  • 401(k)
  • Medical, dental, and vision coverage
  • Life insurance coverage
  • Paid vacation
  • Profit sharing
  • Free & reduced travel rates for family and friends

Airline PrepPack™ Subscription


Prepare for Delta with JobTestPrep

To be successful on your Delta assessment, it is important to practice. By practicing, you give yourself a higher chance of doing well, and doing well means landing the job at Delta. 

JobTestPrep’s general Delta PrepPack™ includes various practice tests—including mechanical tests—that can be taken in real-time simulation mode (to reflect similar test conditions) or step-by-step mode. Additionally, the package contains detailed answer explanations  and score reports. Start preparing today and ensure your success with Delta.


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