The Pennsylvania Records Specialist & Supervisors civil service exam is comprised of the following 8 sections.
Office Procedures: These questions assess your ability to handle situations you may encounter on your work, as well as knowledge of efficient and effective methods used to accomplish office tasks, and of making procedural decisions and recommendations which contribute to a well-managed office.
Reading Comprehension: These questions assess how well you understand written material. In this section, you will be presented with a passage followed by questions that must be answered based on the information presented
Interpersonal Relations: These questions exam interaction with other people, and the ability to gather and present information. This section will also test your ability to provide effective customer service in a polite and professional manner.
Work Methods: These questions assess your ability to handle situations you may encounter on your work, as well as knowledge of efficient and effective methods used to accomplish office tasks, and of making procedural decisions and recommendations which contribute to a well-managed office.
Arithmetical Computation: Perform basic arithmetic functions quickly and accurately.
Arithmetical Reasoning: Math word problems in which you will need to figure out and implement the correct method to solve a math problem presented in the form of a story.
General Interviewing: These questions assess your knowledge of the principles and practices employed in obtaining information through structured conversations and your skills in solving problems that may arise during an interview.
Supervision: These questions assess your knowledge, behavioral tendencies, and attitudes towards supervisory practices which includes: planning, organizing, and supervising a team of workers.
JobTestPrep's Civil Service Pennsylvania Records Specialist & Supervisors preparation pack is the most effective way for you to prepare for your upcoming exam. While we are always working to further develop our bank of tests, we are unable at this time to provide practice materials for both the interviewing and Work Methods sections for this exam. Our practice exams are available online 24/7 and provide you with many questions to help you feel as prepared as possible for your civil service exam.