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What's Included

  • 19 Mathematical tests and drills
  • 3 Tables and graphs practice tests
  • 4 SJT tests and study guide
  • Personality test and study guides
  • 3 Group exercises, role-playing tests, and study guides
  • Interview preparation


JobTestPrep offers dozens of custom and tailored preparation packages to suit your needs. There is no need to feel intimidated or overwhelmed by the Bank of America Customer Representative application and recruitment process when using JobTestPrep.


"The Call Center Supervisor Situational Practice Tests were very helpful for my assessment- Not sure if I would have passed the situational questions without this preparation."

Sarah N., candidate for Contact Center Manager position at BOA


Bank of America Customer Representative Mathematical Reasoning Tests

Mathematical Reasoning tests often assess your mathematical skills that you probably haven’t used in years. Our practice packs include answers and explanations to make sure you are fully prepared for test day. Using our PrepPacks™ gives you a great base in your skill level that will enable you to really get to grips with any type of question that may come up.

The Bank of America Customer Representative's Verbal Reasoning Tests

Strong communication skills are a major component in passing the Bank of America Customer Representative verbal reasoning aptitude test. These tests often include complex written information that you will need to analyse and comprehend in order to derive relevant conclusions from the text.Bank of America Customer Representative uses these tests as a means to assess your verbal comprehension abilities.

Bank of America Customer Representative Role play exercises

In general terms, a role play exercise is used to assess your “fit” to the job at hand, by simulating real life situations, in which either the assessors at the assessment centre or hired actors take part in the simulation. There are many different types of role play exercises and these are tailored to specific jobs. They can be used in a group setting, a presentation or in the most common use where a candidate is asked to take a specific role. By putting yourself in the shoes of that person, by becoming that employee, you will be showing the assessors how you will react to different situations and how you go about completing different tasks

Bank of America Customer Representative SJT Tests

Situational judgement tests (SJTs) are a popular psychological tool used by assessment companies, employers, and organizations to evaluate applicants' behavioral and cognitive abilities when introduced to hypothetical, daily work-related situations. SJTs do not consist of one uniform format and do not focus on strict criteria, but rather they serve as a tailored evaluation tool for a variety of positions and business sectors. Therefore, different companies and diverse positions within an organization require different questions and formats.

Bank of America Customer Representative Personality Tests

A strong handshake i s not all you need in order to land your dream job. Bank of America also administer a personality test, as part of the hiring process. The tests generally range around 200 questions and give the employer a stronger sense of whether you are the right personality for the position and the company work culture at large. True, while there are no right and wrong answers, the tests are designed to measure your creativity, honesty, ethics and overall personality.


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