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American Express, or in short Amex, is based in New York City. American Express is known for their credit cards and traveler cheques. The financial conglomerate employs around 63,000 worldwide. One of American Express most common position is customer care representative. 


Pass Secussfully American Express Recruitment Process

American Express value high it's human resource and hence invest it her future employees hiring process. To become American Express next employee most chances you'll have to take aptitude tests, personality test and in some cases excel. 

JobTestPrep offers an American Express-Style PrepPack™ to prepare you for American Express interviews, tests and hiring process. Start now and get a competitive advantage over the other candidates. 


American Express Requirement Process

Normally American Express hiring process is composed of 3 stages: 

1. Online Assesment Tests.

2. Phone Interview with HR.

3. Face to face interview with the hiring manager on site.

4. Face to face with office manager on site.

 The whole process may take around a moth depended on your position.

American Express Interview Questions

Previous candidates were asked the following questions:

  • Please explain the different matrixes on your previous job.
  • What do you think is American Express business secret?
  • When you hear the word ethics, What does it mean to you?
  • Why would you like to work in American Express?

American Express Assessment Test Format

  • Computer Engineer positions - If applying for an IT, technical position then you will be asked to take coding tests in order for AmEx to understand how well you understand basic coding and whether your strengths fit the position.
  • Customer Care/Home Care Customer Care Professional positions- When applying for a job which requires customer contact, like sales and customer service, then you will be asked to take a situational judgment test which assesses whether your response to certain situations fit the way the company would like you to respond to customers.
  • Personality test- No matter what position you are applying for requires a personality test in order to get to know you better and understand your thought process and qualities.

JobTestPrep offers a comprehensive package in order to prepare you for the American Express assessment test and help you start your job. The American Express preparation package includes sample practice tests, study guides and step-by-step explanations on how to choose the correct answer.

Related Links

Customer Service Assessment Test Sales Assessment Test
Situational Judgment Test for Sales Microsoft Office Assessment Tests


American Express, Microsoft, and other trademarks are the property of their respective trademark holders. None of the trademark holders are affiliated with JobTestPrep or this website.

What's Included

  • 23 mathematical tests and drills  
  • 30 figural reasoning tests  
  • 15 tables and graphs practice tests  
  • 11 SJT’s  
  • 3 SJT study guides  
  • 1 full personality test  
  • 7 personality study guides  
  • 2 interview guides  
  • Interview video tutorial  
  • Interview preparation  
  • A preparation test and tutorials for Office's Excel and Word